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Our Stories

  • #Supply Chain & Logistic  
  • #Inclusion & Diversity

Championing Inclusion with Assistant Continuous Improvement Manager, Nicole Underwood

With over 12 years of diverse experience within M&S, Nicole has navigated through various roles, overcoming challenges and driving change.  

  • #In Store 
  • #Career Development

Building flexibility into a career in retail

Head of HR, Katie Shaw, shares her thoughts on how we are building flexibility into our Retail Management roles through our newly launched initiative, Worklife.

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  • #Inclusion & Diversity

Meet Ben!

Read on to hear more about his career journey as a person with autism, his passion for photography and how he is flourishing at M&S.

  • #Digital & Tech

Shining a light on digital and data skills at M&S

Our BEAM Academy helps to equip our 65,000 colleagues with the relevant capabilities to play their part in our digital transformation towards being the best omnichannel, digital-first retailer in the world. We spoke to Conor, Principal Strategist, about its work. Read on to learn more.

  • #In Store 
  • #Inclusion & Diversity

Meet Customer Assistant, Jocelin

Meet Jocelin - one of our Customer Assistants!

Jocelin tells us about her experience at M&S as a person with a disability and why she joined the Ability & Buddy colleague network.

  • #Digital & Tech 
  • #Support Functions

Meet Chloe

Meet Chloe, our BEAM Academy Lead about why she loves working in Digital and Data at M&S.

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