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In Store

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Introduction

Shopping at M&S is unique and that’s all down to our in-store teams making every experience special.

Team Roles

236 jobs in 100 locations

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Customer Assistants

Be the face of M&S and every customer’s first port of call. You’ll be on the floor exciting customers with your passion for products, and making recommendations they’re sure to love.

Retail Management

We’re transforming every aspect of what we do and how we do it. That means we need dynamic leaders ready to run our teams and stores and make our big plans a reality.

Visual Merchandising

Our stores are always changing to give customers exactly what they want and how they want it. Our Visual Merchandisers drive that, making sure customers have a seamless experience in-store.

Partner opportunities

We collaborate with a range of carefully selected partners to help customers find us wherever they are. Whether it’s serving customers on the go in M&S Food at airports or offering them banking services at bank branches, see the opportunities we have available.

Our Stories

  • #In Store 
  • #Career Development

Staying Power: David's remarkable career with M&S

Meet Customer Assistant, David Grieve. Despite retiring from his Store Management role in 2016, David is always drawn back to the world of retail with us. Learn more about his remarkable retail career.

  • #In Store 
  • #Inclusion & Diversity 
  • #Career Development

Supporting mental health in our stores: A commitment to wellbeing

Earlier this year, we took a significant step towards supporting the mental health of our colleagues by implementing comprehensive training for Retail Managers across the UK. We caught up with Levina Fowler, Colleague Engagement Manager, to understand the motivations behind this initiative and the positive impact so far.

  • #In Store 
  • #Career Development

Mum, Manager, M&S: Danielle Bewers' Path to Success

Step into the world of Danielle Bewers, Team Manager at M&S, as she shares her remarkable journey from starting as a part-time colleague at the age of 16 to her proudest moment so far.