Support Functions


Be at the heart of a global business transforming every aspect of what we do and how we do it. 

Team Roles

14 jobs in 2 locations

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We’re the team finding the best stories to tell about our products and the most impactful ways to tell them every day. It’s our job to match millions of customers to the products they love.


Tell the next part of a historic story. Change only happens when everyone understands what they’re doing and why. We’re the team that empowers colleagues, investors, customers and more to reshape M&S.

Corporate Governance

We cover everything from Legal to Pensions to Executive Reward but our key responsibility is to make sure we live our values and put the business and colleagues at the forefront of every decision we make. 

HR & Colleague Services

Our people are what makes M&S unique. Our role is to attract the most dedicated people to join us and then help every single colleague reach their full potential and grow with us as a business.


Leaner. Greener. More effective. We’re embedded across M&S and drive our transformation by analysing the numbers and helping every team make better decisions. Finance here goes far beyond numbers.

Group Strategy

Accelerate our transformation by working directly with senior leaders to answer the big strategic questions we face in revolutionising a global retail business. This is where you’ll work at the frontier of our transformation. 

M&S Connect

We’re here to connect every single customer who uses our services into one digital ecosystem. It’s pivotal to how we’ll build the next era of M&S and means uniting a huge range of customer and digital skills. 

Retail Operations

Customers come back to M&S because we offer a unique retail experience. We’re here to analyse and improve every aspect of that customer experience and scour every opportunity to rethink or reimagine what we can offer.  

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M&S International

If you’re looking for a career at the centre of a global business, we have it right here. We have 470 stores across 106 markets and an accelerating online business that brings the best of M&S to every corner of the world. From Franchise Partner and Commercial Manager roles to Operations, this is your chance to work at a global scale and see your impact worldwide.

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Our Stories

  • #Clothing, Home & Beauty 
  • #Support Functions

Meet Assistant Knitwear Technologist, Sophie

In 2023 Assistant Knitwear Technologist, Sophie, was recognised in Drapers 30 under to 30 celebrating rising stars in the fashion retail industry. We spoke to Sophie to find out more about her career.

  • #Digital & Tech 
  • #Support Functions

Meet Chloe

Meet Chloe, our BEAM Academy Lead about why she loves working in Digital and Data at M&S.

  • #Support Functions

Meet Michael

This week, we spoke to Michael, one of our brilliant Recruiters about his role.