Support Functions

We’re the team finding the best stories to tell about our products and the most impactful ways to tell them every day. It’s our job to match millions of customers to the products they love.

Tell the next part of a historic story. Change only happens when everyone understands what they’re doing and why. We’re the team that empowers colleagues, investors, customers and more to reshape M&S.

We cover everything from Legal to Pensions to Executive Reward but our key responsibility is to make sure we live our values and put the business and colleagues at the forefront of every decision we make. 

Our people are what makes M&S unique. Our role is to attract the most dedicated people to join us and then help every single colleague reach their full potential and grow with us as a business.

Leaner. Greener. More effective. We’re embedded across M&S and drive our transformation by analysing the numbers and helping every team make better decisions. Finance here goes far beyond numbers.

Accelerate our transformation by working directly with senior leaders to answer the big strategic questions we face in revolutionising a global retail business. This is where you’ll work at the frontier of our transformation. 

We’re here to connect every single customer who uses our services into one digital ecosystem. It’s pivotal to how we’ll build the next era of M&S and means uniting a huge range of customer and digital skills. 

Our buyers are the best in the business. Step inside the mind of the customer every day to help us find the fashionable products and third-party brands that they need before they know it.

Customers come back to M&S because we offer a unique retail experience. We’re here to analyse and improve every aspect of that customer experience and scour every opportunity to rethink or reimagine what we can offer.