Our Stories

Join our Graduate Store Management Programme and learn about every aspect of how an M&S store runs from supply chain to shop floor and all about our brand and our customers.

Interested in Warehouse Operative roles at M&S? Join us and work in a fast, flexible and ever evolving environment

Interested in Operations Management roles at M&S? Visit our site for exciting opportunities with our rapidly transforming business

Interested in Engineering roles at M&S? Visit our site for exciting opportunities with our exceptional team

Interested in Distribution Support roles at M&S? Visit our site for exciting opportunities with our rapidly transforming business

Interested in Supply Chain and Logistics jobs at M&S? Join us and help maximise sales opportunities and deliver excellence for our growing retail business.

Interested in HR roles at M&S? Visit our site for exciting opportunities with our rapidly transforming business

Interested in Finance roles at M&S? Join us as we build the finance team of the future!

Interested in Corporate Governance roles at M&S? Covering Company Secretariat, Legal, Insurance, Pensions and Executive Reward, our Corporate Governance team have a vast range of interests and audiences to consider.

Interested in a Communications role at M&S? Join our team of experts laser-focused on building and maintaining trust in our businesses and brand via tailored, aligned communications for colleagues, investors, customers and suppliers across our iconic retail business.

Interested in Marketing roles at M&S? Join our team as we create an inspirational and effective customer experience covering trade marketing, store environment, packaging, POS décor, email marketing, social media, communications and SEO.

Interested in Property roles at M&S? It's a dynamic area to build a career in our rapidly transforming retail business, and one where you could collaborate with the sharpest property minds in the industry.

Interested in Technology roles at M&S? Join our team as we deliver growth for the business and help us become the best Technology organisation in Retail

Interested in Digital and Data roles at M&S? Join our team as we turbocharge the digital transformation of our business

Interested in Ecommerce roles at M&S? Join our team as we turbocharge our transformation

Interested in Fashion roles at M&S? Be a part of the transformation of our iconic brand

Interested in Food roles at M&S? Join us as we protect the magic and modernise the rest

Interested in Customer Service roles at M&S? Join our support office and be the trusted voice of our customer

Interested in Strategy roles at M&S? Join us in supporting M&S to answer the big strategic questions and address key challenges, whilst keeping the customer at the heart of everything we do.

Interested in Clothing, Home or Beauty roles at M&S? Be a part of the transformation of our iconic brand

Learn about the Kickstart Scheme offered at M&S

Our Talent Community isn’t just a place to join if you’re actively seeking a new job, it’s also a fantastic way of registering your interest in M&S and let us know that you’re potentially open to considering future opportunities with us.

15 years ago, we launched Marks & Start to five employment changes to disadvantaged and disabled people. Jamie is just one beneficiary.

Meet Zofia, our brilliant colleague who started her career as an undergrad based in our Food PR team. Zofia is also deaf.

One of Alex, our Programme Manager in Food IT's, favourite things about working at M&S is our People Policy and more specifically, our approach to parental leave.

Celebrating and appreciating our colleague’s differences is what makes M&S such a great place to work, which is why we are really proud that M&S has moved up the rankings on the Stonewall UK Workplace Equality Index 2020.

The way our M&S family have rallied to deliver for our customers, colleagues, suppliers and communities as a response to Covid-19 has been incredible and is a timely reminder of just what we can do when we put our minds to it.

The wellbeing of our colleagues is always a priority here at M&S, and in these times of course more than ever.

The health and safety of our M&S family – colleagues, customers and candidates - is extremely important to us, especially during Covid-19. Learn how we're leveraging digital capabilities to ensure a safe recruitment process.

"The level of reward and recognition is far above what I've seen before. It motivates me to deliver my best," says Veenu, a warehouse operative at our Castle Donington facility.

Colleagues in our distribution centres have done an outstanding job over the last few months, playing a pivotal role in serving our clothing and home customers as demand ramped up during COVID-19.

Through her constant hunger to progress, Commercial Manager Grace has certainly seen her career ‘fired up’ by her apprenticeship at M&S. Read her story.

Packed with the latest technology, and processing 2 million orders every week at peak, our Castle Donington Distribution Centre is an impressive facility that is constantly evolving to allow us to support our employees and customers.

“I think most people say that their jobs are busy and varied, but I’d say my job is definitely really busy and varied. Every day is different,” says Annie, our External Communications Manager at M&S.

As part of our five-year transformation plan, M&S is becoming a digital first business and changes are being made to deliver technology that brings real value to our business and our customers. Meet Anna, a data analyst who is helping bring our transformation to life.

A self-confessed ‘data nerd’, Senior Data Scientist Louise joined the team seven months ago and is excited to have joined M&S at a time where Digital and Data have become a major priority for the business.

Our data teams here at M&S are always working on exciting, innovative projects as they continue to turbocharge our digital transformation - and we’ve made sure we have the very best talent to do this!

Her story shows what you can achieve if you’re prepared to be mobile and seize new opportunities as they come along.Her story shows what you can achieve if you’re prepared to be mobile and seize new opportunities as they come along.

Jo joined M&S as a Graduate Trainee back in 1989. 28 years later, she’s still with the business and has risen to the heights of Head of Customer Service. This is how she got there.

We have a number of D&I networks and support a whole host of initiatives as a company. But the actions of our individual colleagues, and how they set the standard for others, really count.

“I engage my team every day to talk about service: how we should focus on customers rather than the task to deliver what’s right for them. I make it my job to understand their strengths and weaknesses so they can develop their skills and bring their personalities to work." Learn about Lisa and career story with M&S.

“Being trusted and having creative freedom is important to me. I get that here. The job is especially fun and rewarding when you have an energetic and positive supportive team." - Fleur, Visual Stylist & Merchandiser

Currently loving her role as a Manager at our Ipswich store, apprenticeship alumni Vicki has become known amongst her colleagues for getting stuck in, owning it and getting it done.

You wouldn’t have guessed that James only joined M&S on the School Leaver Apprenticeship Level 4 in September 2018 when you look at all he has achieved. Read his story here.

When you start an Apprenticeship at M&S, you don’t just learn on the job, you also receive formal coaching and training that will give you the skills to stand you in good stead for the rest of your career.

We offer a variety of pathways including Apprenticeships, Internships, Placements, Enterprise Graduate Schemes and Specialist Graduate programmes to ensure we can provide the best possible career development opportunities to a broad range of potential colleagues.

Preparations for the festive season start early at M&S so we can offer our customers a happy, stress-free experience when everyone gets into serious shopping mode. Meet Grace, a member of our 'peak' team and creator of visual magic

Our Head of Resourcing and team are responsible for bringing quality new talent into M&S – and doing so in a way that provides a great candidate experience during the holiday season.

“I feel proud to be part of such a credible and respectable business. It really is a privilege to be part of the ‘peak’ team,” says Adam, part of our Guildford team.

What really appealed to Rachel was the prospect of working in different areas within Logistics and gaining both operational and project-based experience, before deciding on her future career path.

Here at M&S, technology is at the forefront of our transformation which is why we know it is crucial to inspire the next generation about the exciting career opportunities in these areas – and that these jobs are definitely not just for boys.

Chris’s passion for A.I. and Machine Learning is helping us bring our digital vision to life.

As an Insight & Reporting Manager at M&S, Chloe’s journey into data was not a direct one. In fact, being such a people person, she actually joined the business on our Graduate scheme seeking a customer facing role - but quickly realised her love for data and analytics.

Ensuring our colleagues feel empowered to be their very best at work is something we feel strongly about here at M&S and mentoring is one way in which we can ensure this is happening.

Finance touches on everything, from fashion buying to international operations. Our finance colleagues are here to help people from across the business understand the value they bring, as well as the commercial focus and direction of our business.

“I’ve always tried to be inquisitive and seek out new opportunities to learn,” says our 'rising fashion star' and Senior Marketing Manager, Megan.

Given her previous experience working as a PR at a creative agency, Lauren knew the right opportunity to move in-house had come along when M&S advertised her current role on our Foods team for Marketing Manager in Events Marketing & Design.

We have launched the M&S Food Marketing Academy: a series of insightful sessions which will help new starters understand how we work as a Marketing team and equip them with all the basic tools they need to begin their career here.

“I think what's really interesting in merchandising is seeing the full process, from the design of a product all the way through to it getting into stores. There really is an excitement when a new range you’ve planned hits the stores and it beats its sales plan!” - Tom, Merchandising Admin Assistant

We want to create the inspirational store spaces where people long to shop and ultimately, turn browsers into buyers. There’s a lot of work goes in to make sure our stores look good. Here are our visual merchandisers have to say!

Everyone knows M&S for its quality and originality. Our transformation is propelling us into a new chapter, where we blend the desire to shake up our industry with motivated talent like yours.

Imagine spending your days obsessively creating the most delicious, best quality food products to truly delight and excite our customers with every bite. For Chris, Head of Product, that dream job has become a reality.

As part of our ambition to become a digital-first retailer, we know it’s not enough to just make data a part of our decision making. We need diverse colleagues to help fuel that transformation which is one of the reasons why we have partnered with Women in Data.

M&S Food is sponsoring one of the nation’s best-loved television programmes in 2019 – ITV’s Britain’s Got Talent. And the man who’s primed to lead the project never guessed he’d be in this position.

“I came to M&S not knowing how to code in Sequel or Sass and I basically learned all the fundamentals and skills I need right here,” says Angela, who was announced as one for the Women in Data for 2019.

As part of our larger focus to become a data-led business that better understands our customers – Sparks has been a key project; and was what inspired Cameron to join M&S in the first place.

Meet Hayley, our Senior Product Content Manager who makes sure we have inspirational imagery and fantastic content for our online customers.

Jo first joined M&S on our Graduate Retail Management Programme back in 1989. She has since risen through the ranks via a range of in-store and Head Office roles to become our Head of Customer Service. She describes her role as challenging, inspiring and fun.

Environmental and social issues have long swirled around the clothing industry and the throwaway fashion culture. Addressing these issues is at the heart of how we do business at M&S.

Our food products are loved by our customers for being innovative, delicious and great quality. Can you imagine being a part of creating them? Colleagues on our Food Technology Early Careers programmes get the opportunity to do just that, like current grad Alice.

Logistics and Supply Chain is going to become even more important in the life of our business, serving our customers in new and innovative ways, where and when they want it.

Selling M&S food to the world is all in a days work for Adam, Head of International Foods.

Working closely with our partner XPO Logistics, Justine and her team have brought on a brand-new distribution centre in Milton Keynes to help achieve our goals at M&S.

We're investing in our people via the newly launched Food Academy

We've witnessed our Enterprise Graduates making a real impact from day one.

What better place to work for a foodie exclaims Early Careers Intern Alice

M&S Foods seeks entrepreneurial talent to shake things up via our brand new Innovation Hub

Harnessing data is crucial to our transformation here at M&S, but we know it’s not enough to just make data a part of our decision making - we need diverse colleagues to help fuel that transformation. This week, we’re joining our partner Women in Data in celebrating WiD week

It's time to make your mark on the future of M&S Bank and Services

Here at M&S we’re defining a new era of retail. And no role is more significant to our transformation than the Retail Management Apprenticeship and School Leaver Programme. A role that welcomes fresh thinking and perspective from bright talent like Ella.

We’ve all overcome challenges in so many different ways this last year and with the continued COVID restrictions it’s certainly not been the fresh start to 2021 that we had all hoped for, which is why we decided to come together in creating our very first Wellbeing Fair here at M&S.

Who said work and play don’t go hand in hand?! Certainly not our software engineers, whose newly introduced ‘Engineering Day’ events have provided an opportunity to engage not only with each other, but to engage the passion that brought them to Software Engineering in the first place.

From a University course to a temporary job, to a retail apprenticeship at M&S – Kathryn’s career has seen various milestones and achievements.

From Percy Pig to Colin the Caterpillar, we know how to win the hearts (and the sweet-tooths) of our customers here at M&S, and this month we introduced a new member to the family – The Ombles!

With an Apprenticeship at M&S, you don’t just gain invaluable on-the-job experience, you receive formal coaching and training in skills that will lay the foundations of a successful career.

After deciding University was not for her, Zuleika joined a temporary Christmas role at M&S. She enjoyed her time in the home and kids’ department, but she was ready for a new challenge.

“Working in an in-house strategy team not only enabled me to provide strategic advice, but also see how they are implemented and how they are taken from a document into real-life practice, which I didn’t see in consulting.”

Retail is a people business, and Irfan has been proud of the impact his role has had not only on the success of the business but on people’s lives and their careers.

Here at M&S we are excited to be supporting the Department for Work and Pensions Kickstart programme and are offering 360 x 6 month placements across our stores.

Over 18 months ago, Cerian joined the M&S Clothing & Home team as a Senior Sustainability Manager (Environment & Chemicals) – a role that’s crucial to ensuring all our leading sustainability standards are being met.

Here at M&S, our Homeware Design team recognise that it’s important to build and nurture great relationships with Universities and Colleges and their impressive design talent.

Sammy joined M&S nearly 14 years ago as a Customer Assistant working night shifts in our Cribbs Causeway store – a key role to ensure that our products are ready for our customers to shop.

Karen and Vicky joined M&S as graduates working in stores in 1997. Now job sharing a Head of HR role, they have found their skills and passion for the role compliment each other perfectly.

From working in store to a role in HR Data and Analytics – our Data Fellowship programme gave Louise the skills to take on a brand-new challenge.

"Being able to direct the style and aesthetic direction of the M&S furniture and home range with colleagues is a rewarding responsibility. Ensuring M&S continues to drive great style and value is key to its long-term success among our customers," says Assistant Designer Joe.

Catherine joined M&S in 2016 as part of our digital graduate scheme and over the past four and a half years, she has made a huge difference to how customers shop on the M&S.com website.

We have been proudly celebrating our female talent each year with our very own 'Women in Digital and Data award', and this year we were blown away by the response with a record number of nominations from colleagues.

Learn about the part Lead Product Designer Aishwarya is playing in our digital transformation and the problems she is solving along the way.

Hear how some of our colleagues will be celebrating Eid ul-Fitr this year.

Almost 2 years since we first formed our partnership with the Remote Mentoring Platform Guider, we have seen more and more of our colleagues embracing this virtually accessible programme with over 225 mentoring relationships now underway.

Our Food team recently launched a brand-new leadership programme to equip high potential colleagues with the skills they need to become great future leaders.

We are serious about Data, and our people. Learn how we are accelerating the growth of data literacy throughout all of our teams, enabling every colleague to understand data and the part it plays in their decision-making.

Going from sales advisor in our Mary Street store to Section Manager in Grafton Street, Paul is not done climbing at M&S. He now plays the purpose driven, business critical role of Commercial Manager at our largest store in the Republic of Ireland, Liffey Valley.

Like a lot of people, Ciara started at M&S as a Christmas temp. However, 18 years and three stores later, she’s a mother of four and a qualified Commercial Manager within our Liffey Valley Academy store in Dublin.

Tarik joined M&S in 2006, but he says it feels like only yesterday, because there’s always something new to run towards. And bringing that level of optimism into his store has influenced the opportunities offered to him.

Joining us in 2012 as a seasonal worker, Amy realised it doesn’t get much faster than our Grafton Street store in Dublin over Christmas. Fast forward even further, she’s risen to every challenge and jumped at the opportunity to become a Visual Merchandiser.

We know that the fuel to turbocharge our digital transformation journey is data and making every digital experience really special for our customers - and our UX team are playing a crucial role in this.

It was Adiat's love for fashion, maths and a challenge that brought her to her Merchandising role here at M&S.

We interviewed Anusha Mareddy, Software Development Engineer at M&S on her thoughts and experiences on women in tech.

We interviewed Chikku Karayath, Software Engineer at M&S on her thoughts and experiences on women in tech.