Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Diversity, Equity & Inclusion
Introduction
We're working hard to build a more diverse, more equitable and more inclusive M&S where everyone can be at their best and contribute to the success of M&S every day.
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Who we are
Our diverse workforce helps power a high-performing, customer-centric culture. It’s important to us that everyone – colleagues, customers, communities and suppliers feel respected and that they can belong at M&S.
Lots done
Our 8 inclusion networks, with over 11,000 members, help to keep us close to colleagues and customers. Sponsored by members of our ExCo team, they work to drive change and challenge the business to progress further.
Lots to do
Whilst we’ve done a lot that we’re proud of, we know there’s more to do. We’ve developed a robust framework of KPI’s to help identify our priorities and measure progress.
Lots of opportunity
We continue to focus on creating shared accountability for inclusion because everyone has a part to play. Current priorities include equipping leaders and removing the barriers colleagues face to contributing to the success of M&S are priorities
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Colleague Networks
Our M&S networks were created by our colleagues, for our colleagues, and are supported by our central Diversity, Equity & Inclusion team. They give colleagues a chance to meet people across the business, and offer us opportunities to be curious, to listen and learn from others. However you identify, our networks are open and welcoming to all, including champions, allies, and supporters.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
What we’re proud of
While we're fully focused on the work we still need to do, our colleagues have worked really hard to deliver some significant moments that we're really proud of.
Leading Employer for Women
We set out to become the leading employer for women in retail and made some good progress, being recognised as a Menopause Friendly Employer, enhancing our family friendly policies and strengthening our talent pipelines with strong representation of women in all of our talent pipelines.
Women leading the way
We set the ambition for 50% of our senior leader roles to be held by women, which we’ve achieved and maintained for over a year now. And for the first time in our history, we have a female majority board too.
Licence to hire
We’ve launched a new standard of hiring, meaning all colleagues with hiring manager responsibilities need to complete training that prompts them to challenge their biases and questions relating to DE&I are embedded into our interview framework for all roles.
Moving ahead
Our relationship with Moving Ahead spans a number of years now, seeing hundreds of colleagues from underrepresented backgrounds benefit from inspiring programmes aimed to accelerate the development of some of our best talent.
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Find out more
Find out more
Find out more
Our Partners and Programmes
We’re committed to taking meaningful action, which is why we partner with industry leaders who challenge us to be the best we can be for our colleagues and communities we serve.
Moving ahead
We're a Disability Confident Employer
Armed Forces Covenant (Gold Status)
Business in the Community
We're a carers confident employer
Evenbreak
Diversity Jobs Group
Diversity in Grocery (DiG)
WiHTL
Radius
Business Disability Forum
Pride in the City
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Marks & Start
Marks & Start is our programme that provides training and employability skills to people facing barriers to employment. This is an important part of supporting under-represented groups into work and help them progress to senior roles.
Job for refugees
We welcome applications from refugees and offer a wide range of vacancies across the UK. We recognise the challenges that refugees can face when trying to find work. That's one of the reasons why we provide the opportunities as well as the support that is needed to help you settle into your role with us.
Colleague wellbeing
We’re committed to supporting every aspect of your wellbeing, from mental and physical health to financial stability. With expert-led resources, community networks, and dedicated support from recruitment to retirement, we’re here to help you feel your best at work and beyond.
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