Equipment Implementation Manager
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 21st February 2025
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Summary
M&S’s project delivery approach distributes Fixturisation responsibility across multiple stakeholders, lacking clear accountability, which impacts ownership and “Equipment, Right 1st Time, Every Time” execution.
To address this, a dedicated role will manage Fixture Teams across all New Store and Renewal projects, with clearly defined Roles & Responsibilities. This role will support Direct Procurement, Construction, Tech, and Design teams throughout the project lifecycle while implementing a Service Level Agreement (SLA) to streamline Renewal Team processes.
To address this, a dedicated role will manage Fixture Teams across all New Store and Renewal projects, with clearly defined Roles & Responsibilities. This role will support Direct Procurement, Construction, Tech, and Design teams throughout the project lifecycle while implementing a Service Level Agreement (SLA) to streamline Renewal Team processes.
All the details
What’s in it for you
Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% Colleague discount on most things from furniture, fashion and food.
- A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
- Attractive annual bonus, based on company performance and personal goals.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
- Charity Volunteer Day – A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance
- Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes
What you'll do
Your key accountabilities will include
- Fixturisation Account Management – inc. Fee Structure and payment. Align and allocate FM resource across the M&S programme of works, ensuring that availability and capability is appropriate.
- Have a clear plan that ensure “Continuous Improvement” is a focus for all projects. Liaise with M&S colleagues and Direct & in-Direct suppliers to support this initiative.
- Build processes and procedures that supports a Consistent approach to implementation across all equipment delivery programme. “One Way of Working”, “Equipment “Right 1st Time” Every Time”
- Build and maintain Key Performance Indicators (KPIs) structured around measurable, that align with M&S’s project goals. Developing through a collaborative process, ensuring they are challenging yet realistic, with a focus on quality, efficiency, accountability, and cost-effectiveness
- Communicate to Stakeholders project and programme delivery, highlighting the opportunities Risks and Issues including mitigation and resolution, ensuring project Milestones are achieved
- Ensure all projects and programmes are delivered with a clear Transport Budget with processes that delivers best value and Right 1st Time implementation, taking clear learnings from one project to the next.
Who you are
Your skills and experience will include
- Project Management
- Ability to work independently and as and as part of a team
- Excellent level of digital capability
- Excellent stakeholder and relationship management
- Outstanding planning and organisational skills and attention to detail
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process
Meet the Team
Being an in-person business
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
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Make Your Mark
Opportunities to be heard
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
Experience the business
You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.
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Benefits
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.
Interview
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
Decision
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Equipment Implementation Manager
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 21st February 2025
- Reference: 93428