Product Development Manager
- Team
- Food
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 16th September 2025
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Summary
We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.
We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.
We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.
All the details
This isn’t just any job… this is an M&S Product Development Manager job!
As a Product Development Manager at M&S, you’ll lead the creation of innovative, commercially successful products that delight our customers and reflect the quality and creativity M&S is known for. You’ll drive product development across multiple food categories, working closely with cross-functional teams to bring ideas to life—from concept to launch.
In this role, you’ll set the direction for product strategy in line with category plans and the wider Food Business vision. You’ll collaborate with our dedicated developers, buyers, suppliers, and technical teams to ensure every product meets our high standards for taste, quality, and value. Your insight into food trends and customer behaviour will help shape ranges that are both exciting and relevant.
You’ll also play a critical role in mentoring and developing the team, fostering a culture of innovation, pace, and excellence. If you’re a strategic problem solver with a passion for food, strong leadership skills, and a drive to deliver outstanding results—this is your opportunity to make a real impact at M&S.
What you'll do
- Lead the development of commercially successful, customer-focused products across multiple food categories, aligned with category and business strategy
- Identify and apply food trends and customer insights to drive innovation and ensure M&S remains a market leader in quality and creativity
- Collaborate cross-functionally with Buying, Technical, Supply Chain, and Marketing teams to deliver products from concept to launch
- Manage supplier relationships and development processes to ensure product quality, compliance, and continuous improvement
- Coach and mentor Product Developers and Assistants, fostering a high-performing, innovative, and collaborative team culture
Who you are
- Ability to align product development with business goals, category plans, and customer needs
- Strong understanding of market dynamics, customer behaviour, and financial drivers
- Skilled in identifying emerging food trends and translating them into relevant products
- Excellent organisational skills to handle multiple product launches and cross-functional collaboration
- Shown ability to lead, inspire, and grow a high-performing product development team
What’s in it for You?
Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount for you + 1 household member (after probation)
- Competitive holiday allowance + option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension + life assurance
- Tailored induction + training from day one
- Perks and savings via M&S Choices portal
- Market-leading family policies (parental, adoption, neonatal leave)
- 24/7 wellbeing support (GP access + mental health services)
- 1 paid volunteer day a year
Everyone’s Welcome
We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.
If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.
#LI-Hybrid #hybridrole
Being an in-person business
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
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Make Your Mark
Opportunities to be heard
Your voice matters here. You can share your ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group). Our colleague networks are also great places to find support, listen to each other and encourage debate.
Experience the business
We’re passionate about our customers and colleagues. To get closer to our customers we work in our stores 7 days per year. That way we can see how operations run and look for ways to do better each day.
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Benefits
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
We’ll invite you to take part in an online assessment. This could be before or after your interview.
In-person assessment centre
We’ll invite you to an in-person assessment centre for an interview. This process may differ depending on the role you’ve applied to.
Decision
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Product Development Manager
- Team
- Food
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 16th September 2025
- Reference: 98549