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In Store

Alongside your store colleagues, you’ll play your part in building the M&S store of the future. That means shaping much more than your average customer and colleague experience.

New spaces, new products, leading-edge technology that makes our stores and loyalty programme tick, and putting our people in control of their shifts, we’re reinventing retail. You can be a part of this exciting journey. Bring your ideas, learn with us, grow with us, and experience the pace and energy of an agile, digital retail business.

Why work In-store?

The energy, creativity and care that goes into making an M&S store is on another level. You need the skills you’ll find in other retails jobs, but you have to be willing to go further. To make every experience memorable for each individual customer. You need to be able to embrace change as we continue to revolutionise retail for the better – like creating our Best in Town Academy Stores, responding to customer demand and coaching teams on our core behaviours that will keep the magic of M&S alive.

With stores up and down the nation – both larger and smaller Food Hall stores – there are not only opportunities to learn and progress, but to be there for your community when it really needs you.

In-Store FAQs

Partner opportunities

We work with a select number of partners, offering a variety of careers. Whether serving customers on the go in M&S Food stores at petrol stations, airports or railway stations, or offering them banking services in our stores or bank branches, you’ll be the face of M&S.

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