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Making flexible working work for you and our business

Retail management has typically been an 'always on' job. Here at M&S we are making the impossible possible and transforming the way with work. Putting our people at the centre of what we do, enabling them to build different experiences, all equally brilliant.

Different experiences, all equally brilliant

After an exceptional trial, we're now able to offer more worklife options than ever before including a four-day compressed week, a nine-day fortnight and the opportunity to job share using our brand new Job Share Finder app. All we ask is that you do what's right for M&S, do what's right for your team and do what's right for you.

We’re continuing to transform the way we work, leading the industry to demonstrate the benefits of a career in retail. We want to ensure that M&S is a great place to work for everyone, giving you the chance to pursue a rewarding career alongside your personal commitments - whether that’s childcare, caring for a parent or continuing in education.

Live your light

There’s no such thing as one-size-fits-all at M&S. Whatever you need, we’ll support you, we’ll give you flexibility, and we’ll respect your time and wellbeing. And that includes time with your team, so you can feel connected and lead a busy store confidently. It doesn’t matter where you come from, here, you’ll be treated with honesty, fairness, and care.

A bright future

We are committed to giving our customers and colleagues the best experiences. From the leading-edge technology that makes our stores and Sparks programme tick to supporting a good worklife balance, we’re leading the retail industry. Be part of this exciting journey - bring your ideas, learn with us, grow with us, and experience the pace and energy of an agile, digital retail business.

Time to shine

We put people in the centre of our business. That means listening to colleagues, giving them a voice, flexibility, and choice. At M&S, we’ll give you the opportunity to discuss a working pattern that works for you and your store, giving you time and space to live better. We’ll always trust you to do what’s right, for you, your colleagues, and our customers.

Building flexibility into a career in retail?

I never thought flexible working could be an option for me, or that there could be a way to be healthier, happier and more productive in my career.

I am now working on a compressed 4 day week and I can organise my time so much better. I have time for me, I don't need to take my work home and I feel a better sense of achievement in my role and with my team. Thank you M&S!

Laura Smith, Deputy Store Manager.

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