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UX Design Industrial Placement 2022

Job ID 19364 Closing Date 28/01/2022 23:55 Location London Contract Full time Hours 40 Contract Type Temporary Shift NA Salary and Benefits Competitive

What we look for

If you’re all about finding ways to be innovative, ethical, and sustainable, you’ve already got the makings of an M&S Legend of Tomorrow. What you need now is the launchpad to bring your ideas to life. That’s what you’ll find right here. We’re always looking for curious, analytical, adaptable, and proactive students who care about what comes next – as passionate about reimagining retail for good, as they are about carving out their own career.

Why I chose M&S

I re-joined the business for the BBP Food Technology Placement year after completing the Food Technology Internship within the confectionary category the year before (I couldn’t get enough!). The scheme was well-rounded, giving me exposure to both retail and manufacturing, as well as all key roles within the food industry. I spent six months working for M&S in the roast poultry category, leading a project trialling exciting new food processing technology with a manufacturer in Germany. The second half of the placement was with one of our seafood manufacturers in Scotland, which was also really diverse, from spending days on Scottish lochs with our fish farms, to our primary and secondary processing facilities. I have now re-joined the business again as a Food Technology graduate in the prepared produce category and no day is ever the same!

Alice, Graduate and former Business Placement Colleague

What we offer

Want to get ahead of tomorrow? Over 12 months with us, you’ll discover opportunities to disrupt what we’ve always done and influence what we’re doing next. From food to fashion and software design to data, we’ll give you room to make your mark and make the future your playground. By empowering you to be exactly who you are, you’ll carve out a career as a retail legend. Creating a career legacy you’re proud of. If you’re looking to build real skills and grow your career, an M&S business placement is the chance to make things happen.


Our salaries are competitive and reviewed every year.

Colleague Discount

Receive 20% discount in-store and online for you and a partner or family member.


A minimum 28 days’ statutory holiday per year, pro-rata if you’re part time.

Holiday Buy

You can reduce your salary in exchange for up to one contractual week of additional holiday, subject to eligibility and National Living Wage requirements.


We have discretionary bonus schemes depending on the role that you do and the performance of our business.


If you save 3% of your pay into our Pension Saving Plan we will add an extra 6%. More details at

Life Assurance

Free cover of two times your annual salary up to age 70. If you pay into our Pension Saving Plan we double this to four times.


Allows you to save between £5 and £250 per month for three years with the option to buy shares at a 20% discount – or simply take your savings back.


Invest between £10 and £180 each month from your gross salary to buy M&S shares and build up an investment.

My Choices

Enjoy savings on everyday costs to holidays, recognise your colleague’s success and get more information and support on your wellbeing & benefits.

Cycle to Work

Hire a bike and accessories through Cycle to Work and save on tax and national insurance.


Buy the latest technology with interest free financing directly from your salary.

Health & Wellbeing

Save money on you and your families medical and dental expenses. Get great discounts on gym memberships, active wear, and health products.

Mental Health Support

Free 24/7 support from our expert health and wellbeing partners PAM Wellbeing - including free counselling and CBT as well as support for your family.

Giving Back

Support charities you care about the most by donating through your pay or even volunteer for them for one day.

Financial Wellbeing

Access to information and support to help you manage your finances from long term savings to managing your debt or money worries.

Celebration Time

Celebration time provides additional time off (up to one day per year) for a special occasion.

UX Design Industrial Placement 2022

Want to build a legacy you’ll look back on with pride? Join the creative, digital and commercial legends of tomorrow on our most innovative grad scheme yet. Intentionally designed to help you shape the fast-moving world of retail, it’s a masterclass in technical training, structured mentorship, and 360-feedback.


Our UX Team comprises designers and researchers whose role is to put the customers at the centre of what we do. You’ll work with the multi-discipline Product teams to discover, design and deliver the best shopping customer experiences and services across our website and apps, for customers at home, out and about, and in our M&S stores.

Our skills vary from ethnographic studies, accessibility, customer journey mapping, interaction design, branding and user interface design, building our design system, working with data, and deep collaboration across disciplines. We make sure our design and research skills are being challenged and developed every day, and that we’re using them to best solve customers’ and M&S problems. While we are assigned into many product teams across M&S across the Product Portfolio, we are a single team who support each other, sharing customer insights, our design system, ways of working and best practice.


Knowing and understanding our customers is a vital part of providing the right experiences for them. We do user research and collaborate with various customer Insights teams across M&S to make sure our customers are always in mind. This changes over time, as people, society, and technology changes. User research is a key part at the start of project, which continues through the design process and lifecycle of the product or service. Working with the rest of the UX Team, we undertake our own research, as well as working with specialist research agencies.

Become an M&S Legend of Tomorrow. Apply today.

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