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Staff Software Engineer - Full-Stack

Location(s) London Job ID 19159 Closing Date 30/04/2023 10:40 Contract Full time Hours 40 Contract Type Permanent Salary and Benefits Competitive

Advance the world of digital through M&S

Leading the transformation of an industry. The continuous pursuit of new information, resourcefulness and invention. Thousands, if not millions of people benefiting from your product-led ideas, every day. That’s why you join M&S Tech. Here, you’ll be proud of your projects, enhance your understanding of new technologies, and shape the future of a new, digitally prevailing brand of retail. Progress isn’t in the pipeline, it’s already happening. And we’re as determined to advance technology through M&S, as we are to advance M&S through technology. Want to help us?

It’s a mindset, a special drive and an enthusiasm that says, ‘We can’t wait to solve this problem’. It’s growing closer as a team through deep discussions about the technologies we love, whether next-gen or old classics. Most of all, it’s wanting to share that excitement with our customers and colleagues – reinventing retail into its most innovative form, then unlocking fresh potential and raising the bar yet again.

Explore M&S Tech



Our salaries are competitive and reviewed every year.

Colleague Discount

Receive 20% discount in-store and online for you and a member of your household.

Time Off

We know how important work life balance is for our colleagues, so we offer paid holiday, the potential to buy extra holiday and other paid time off leave such as family leave.


We have discretionary bonus schemes depending on your role and our business performance.

Life Assurance

Life cover of twice your salary up to age 70, which is doubled when you join Your M&S Pension Saving Plan.

Workplace Savings

We offer a number of ways for you to save. When you join your M&S Savings plan, M&S will pay in up to 12% of your salary. You can also choose to join our Share Buy and Sharesave schemes and pay into general savings and ISAs.

My Choices

Save on everyday costs through discounts and offers and get access to our great benefits, such as discounted gym membership and health benefits. You can also recognise colleagues’ successes too.

Cycle to Work

Get a bike and accessories through Cycle to Work and save on tax and national insurance.


Buy the latest technology with interest-free financing directly from your salary.

Wellbeing Hub

Resources to support our colleagues to have Healthy Lifestyles, Healthy Minds and Healthy Finances, including a free 24/7 virtual GP service and free expert help through our confidential 24/7 employee assistance programme for both you and your family.

Giving Back

Support favourite charities - donate through your pay or even volunteer for them.

Staff Software Engineer - Full-Stack

Lead Software Engineer (Web Engineering)

We are looking for a passionate Software Engineer to help craft, develop and operate core parts of the M&S digital platform.

The opportunity

A role within M&S Software Engineering means you’ll be joining a well-loved historic brand, working on a digital platform that serves millions of committed customers and thousands of colleagues.

With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

M&S Software Engineering is a friendly, passionate and humble team, where everyone has a voice and is encouraged to contribute ideas and talk straight. You’ll get the opportunity to learn and grow, take true ownership, influence our technology and help us solve exciting problems for our customers and colleagues.

We have a genuine ambition to become engineering first, building and operating a world-class digital platform. We are looking for people to join our community of engineers to support this transformation, build a modern digital ecosystem using exciting technologies, participate in our hackathons and do the best work of their careers.

Key responsibilities
  • Produce build high-quality, reliable software and own it with a high degree of automation in the cloud
  • Own sophisticated tasks in the backlog and deliver them routinely with no significant issues
  • Demonstrate responsibility for the entire team’s objectives
  • Progress work consistently without significant need for support from more senior colleagues
  • Solve problems collaboratively, communicating decisions through tech-talks and white-boarding sessions
  • Deliver high-quality software design through proficiency in design patterns, algorithms, and data structures
  • Help other engineers to produce clean, quality code through code reviews and pair programming
  • Engage with product colleagues to improve value for the customer and to understand ambiguous requirements
  • Approach and contribute to product planning and roadmap with an agile demeanour
  • Demonstrate and champion pragmatism in terms of commercial delivery and software quality
  • Support the technical platform out of hours as a member of the support rota
  • Promote technology, values and ways of working within the team and wider software engineering community
  • Contribute actively to Fellowships and Orchestras with a focus on positive momentum
  • Coach, mentor and develop lesser experienced engineers
  • Lead and take ownership for initiatives to support senior colleagues
  • Assist with recruitment and new starter onboarding activities
Working together

You’ll be working closely with other Software Engineers and Product Managers to collaboratively solve problems. There will be day-to-day interactions with Delivery Managers, who you’ll work with to constantly evolve your team’s ways of working. Depending on your team, you could also interact with other specialists such as Data Scientists, UX/UI Designers and analytics experts.

As a member of M&S Software Engineering, you’ll also will work with and learn from other engineers and specialists in the organisation.

How you will measure success
  • Consistently delivering high-quality reliable software with thorough automation
  • Always demonstrating the company’s ‘M&S Way’ values
  • Completion of personal development plans and objectives
  • Positive feedback from colleagues
  • Engagement with and contribution to Engineering communities
  • Upskilling of more junior colleagues and initiatives to help set a higher standard
  • Clear and open communication within the team and outside
  • Identified leader of part of the platform or go-to expert on specific technology
  • Ability to learn, apply and teach new technical concepts and skills quickly
Tech stack
  • JavaScript
  • Typescript
  • React
  • Next.js
  • GraphQL
  • NodeJS
  • GitHub Actions
  • Terraform
  • Azure
What you need to succeed

Critical Experience

  • Experience in most of the tech stack and more
  • Experience building and delivering distributed web applications
  • Expertise with distributed version controls systems like Git
  • Experience with pair programming
  • Experience working within a Continuous Delivery environment
  • Experience working within an Agile environment such as Scrum or Kanban
  • Good understanding of the good software design principles (e.g. OO, DRY, SOLID)
  • Proficiency with TDD and/or BDD and non-functional testing
  • Experience of full-stack DevOps: you build it, you run it
  • Advocate and experience of Continuous Integration and Continuous Delivery
  • Knowledge of software approaches like Domain Driven Design
  • Experience with cloud engineering (Azure, AWS)
  • Experience provisioning IaaS and PaaS services within cloud environments
  • Experience with containerisation like Kubernetes and Docker
  • Understanding of Accessibility standard methodologies
  • Ability to mentor and develop lesser experienced engineers
  • Proficiency with documenting software design, technical decisions and recommendations
Critical Attributes
  • A healthy thirst for learning and knowledge
  • Ability to work well with others in multi-functional teams
  • A passion for all aspects of software engineering
  • Good communication skills, both written and spoken and able to adjust for different audiences
  • Ability to provide constructive feedback to team members
  • Humbleness, humility and honesty
  • Cares about the business and the bigger picture
  • A leadership demeanour that is willing to take ownership
  • Constructive pride in being reliable, and delivering high-quality product
  • An ambition to be an open-source contributor, technology writer or speaker


M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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