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Department vision Tech

"Our vision is to be a simple, agile business with technology at its heart, continually improving the end-to-end experience for our customers. Technology is changing at an exponential rate, and we constantly need fresh talent with new ideas, perspective and skills to keep us innovating for our customers and help us get a little better every day. By researching, innovating, developing, driving change and operating and supporting end to end – at M&S, if you build it, you own it."

Mike Yorwerth, Chief Technology Officer

Product Graduate Programme 2023

Tech legends start here 

Do you want to design, engineer and deliver sophisticated machine learning models? Want to build engaging customer experiences across everything from banking to apps? Then apply for our Product graduate programme – because it’s never too soon to think about your future legacy. You might be surprised at just how much tech, digital and data drives a retail business as ours.  

We currently have two pathways for graduates: Digital & Data Product; and Technology Product. Each programme lasts between 12 and 24 months, with up to four rotations around the business. Across both options, you’ll enjoy learning all about our product lifecycles, how to use your strategic mindset to deliver results, what it means to influence stakeholders, the people behind the products, and the advancement of modern technology. 

Working alongside legendary product managers, designers, developers, data scientists and subject matter experts, you’ll help shape the fast-moving world of retail and e-commerce – and enjoy a masterclass in practical training and structured mentorship.  

Digital and Data Product Management Pathway 

Join us here and explore rotations across our data and digital products. Data products will involve working on sophisticated machine learning models that help your colleagues make better decisions – whether they work in Clothing & Home Planning, Buying & Pricing or in Retail Operations. Digital products include building engaging customer experiences across personalisation, banking, apps, or the web.  

Technology Product Pathway 

On this pathway, you’ll work closely with engineers to measure and drive success of products, and make sure solutions are valuable, viable, usable and feasible for the customer. In essence, you’ll act as the voice of the customer, and translate their needs into product vision and strategy.  

Whichever pathway you choose, we’ll support you at every step, helping you to reach your ambitions – no matter where they take you within our global organisation. Before starting, you’ll need to show a keen and demonstrable interest in product, data, technology and retail – either through relevant qualifications, experience or through self-directed learning. Ideally, you’ll also have experience or knowledge of product management, product design, and analytics.  

The talented people we’re looking for in both these programmes will be curious and analytical, with a user-centric approach and always looking to improve. You’ll also be an active listener who can analyse and consolidate multiple opinions and insights for optimal delivery – these are critical attributes to every future legend’s success. 

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Application Guidance

Legends seize the chance to use their strengths every day. That’s why we’re looking to see what makes you tick through the following assessment stages:

  1. An online assessment taking approximately 45 minutes, focusing on your individual strengths
  2. An on-demand video interview
  3. A final assessment stage; either at an assessment centre attended alongside peers, or a final interview

We’ll support anyone who requires reasonable adjustments to their application process – just let us know before the assessments start.

Some technical programmes may ask you to complete a short numerical reasoning test or a coding assessment. And most of our assessments are untimed, but we’ll make you aware of any timed elements in advance.

As a tip, avoid overly rehearsing your responses, especially for your video interview. We want you to be bold, be different, and be you.

Our Benefits


Our salaries are competitive and reviewed every year

Colleague discount

Receive 20% discount in-store and online for you and a partner or family member


Competitive holiday entitlement

Holiday buy

Reduce your salary to get extra holiday (conditions apply)


We have discretionary bonus schemes depending on your role and our business performance


Save 3% of your pay into our Pension Saving Plan; we’ll add 6% more

Life assurance

Cover for twice your salary up to age 70 (double with our Pension Plan)


Save £5 – £500 monthly for three years with the option to buy discounted shares


Invest £10 - £150 monthly from your gross salary to buy M&S shares

My choices

Save on everyday costs, recognise colleagues' success, and discover your wellbeing support and benefits

Cycle to work

Bike/accessory hire with Cycle to Work, and save on tax and national insurance

SMART tech

Buy the latest technology with interest-free financing directly from your salary

Health & Wellbeing

Save on you and your family's health expenses, gym memberships and active wear

Mental health support

24/7 support from PAM Wellbeing, including free counselling, CBT and support for your family

Giving back

Support favourite charities - donate through your pay or even volunteer for them

Financial wellbeing

Information and support to help you manage your finances, from savings to money worries

Celebration time

An extra day off per year to celebrate something special to you

Virtual GP services

Free, unlimited access to a qualified GP for you and your family (UK colleagues)