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Basingstoke Section Coordinator/Department Supervisor Store Operations x 2

Location: Basingstoke Store
Date Live: 29/8/2017
Vacancy Closing: 25/9/2017
Location: Basingstoke Store
Salary: Competitve + Benefits
Business Area: Stores
Area of Expertise: Retail
Contract: Permanent
Job Description

Role
Section Coordinator/ Department Supervisor


Department

Store Operations


Total Hours
37.5


Purpose
Your job purpose is to make every moment special for our customers.
Customer
• Create an exceptional customer experience by always putting the customer at the heart of everything you do
• Use your knowledge of products and services to confidently engage with customers and colleagues to maximise selling opportunities
• Ensure you and your colleagues deliver excellent standards of product presentation and availability
• Plan and coordinate store resources and activity to meet the needs of the customer
• Encourage colleagues to expand their skills and knowledge to share with customers


Store
• Identify and communicate store priorities to your colleagues
• Identify commercial opportunities to drive growth within your area of the store
• Coordinate and maintain a safe and legal working environment
• Ensure you and your colleagues protect profit by working productively and minimise losses throughout the store
• Ensure the delivery of all key operational processes e.g. stock management, people systems, scheduling


Team
• Actively support your colleagues by working flexibly across the store to meet customer needs
• Take ownership for your personal development, continuing to look for opportunities to expand your knowledge and experience
• Give clear direction to colleagues on store priorities so that they understand what they need to deliver
• Support the development of your colleagues by sharing your knowledge and experience and by giving regular feedback
• Support your Section Manager to create a great team environment where colleagues enjoy their work



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