Regional Partnerships Manager
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Temporary
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 12th September 2025
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Be the driving force behind M&S’s international franchise growth.
We’re looking for a strategic and commercially astute leader to take full accountability for the performance and partner relationships across a defined international region. You will line manage a small team of Franchise Partner Managers, using your deep understanding of local customers, markets and partnerships to drive sustainable growth.
You’ll be responsible for shaping and delivering the omni-channel franchise strategy in your region, ensuring key performance indicators are met at both partner and regional levels. With full P&L ownership, you will maximise retail sales and profit through optimised product mix and a seamless customer experience across all selling channels.
You will lead the development of joint business plans with franchise partners and cross-functional M&S teams, ensuring market-relevant product ranges, competitive pricing, and consistent delivery of the M&S brand experience.
In addition, you will define and evolve commercial terms and our Franchise ‘Playbook’, tailoring guidelines to meet local market needs while maintaining brand integrity. You will also own and shape franchise agreements, acting as the key interface between M&S and its partners to ensure strategic alignment and long-term growth.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
What you’ll do
Your key accountabilities will include
Who you are
Your skills and experience will include
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-AC1: #LI-Hybrid, #LI-Onsite#Notjustanyjob
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.