Energy Efficiency Manager

Team
Support Functions
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 12th September 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

At Marks & Spencer, sustainability isn’t just a buzzword , it’s part of our DNA. From Plan A to our Net Zero commitments, we’re driving meaningful change in the way we operate. Now, we’re looking for an Energy Efficiency Manager who shares our passion for innovation, sustainability, and results and can help us supercharge energy performance across our iconic store estate and support centres.

The Role: Make Every Watt Count

In this high-impact role, you'll lead the charge on reducing energy and utility consumption across all M&S retail stores and support centres. From analysing data and driving performance improvements, to embedding energy efficiency into store renewals and future developments you’ll be central to meeting our cost-saving and environmental goals.

This is more than a job it’s your chance to shape how a major UK retailer tackles energy use head-on, at scale.

What You’ll Be Doing:

  • Lead energy and utilities audits across the M&S estate to identify inefficiencies and implement targeted solutions
  • Use data and performance insights to challenge the status quo, identify trends, and drive efficiency improvements
  • Work closely with the energy bureau and other internal teams to deliver impactful energy projects and measure ROI
  • Influence store and support centre operations by embedding energy efficiency into daily routines and long-term plans
  • Deliver training and comms that inspire energy-conscious behaviours across all levels of the business
  • Maintain compliance and best practice by managing ESOS and ISO50001 processes and reporting
  • Collaborate with internal and external stakeholders from Store Directors to contractors to drive change at every level

What We’re Looking For:

  • Proven experience in energy efficiency, sustainability, or ESG within retail, commercial property, or related sectors
  • Strong knowledge of building services engineering, BMS systems, and energy-saving technologies
  • Excellent data analytics skills you’re comfortable translating complex energy data into actionable insights
  • Skilled communicator and influencer able to bring people on the journey and embed change
  • Experience in energy audits, utility bill analysis, and performance tracking
  • Familiarity with energy standards and certifications (e.g. ISO50001, LEED, ENERGY STAR)
  • Preferred Qualifications:
  • Degree in Environmental Engineering, Energy Management, Sustainability, or similar

Key Collaborators - You’ll work closely with our:

  • Energy Demand Team
  • Construction, Store Design & Facilities Teams
  • Finance & Programme Office
  • Central ESG team & External Auditors
  • Retail field teams and Store Operations

Everyone is Welcome at M&S:

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Ready to Power a More Sustainable Future? Apply today and help us lead the change.

Meet the Team

support_thumbnail.jpg
A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

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Jodie Head of Finance
Tom Employee Experience & Engagement Lead

It takes time to turn around a business as big as M&S: you can’t just instantly pivot from managed decline to sustainable growth. But we’ve done the hard yards, there really is a momentum now and it’s not just a few green shoots of recovery. We’re clear about our strategy, our growth is strong and we’re so confident about the future. It’s great to be part of this.

Jodie (She / Her) | Head of Finance Read full story

Our ‘Closer to Customers’ programme means we all get to work in a store for seven days every year. We see how our customers experience M&S and we can appreciate the challenges our colleagues face in store. It’s all part of a determination to listen, to understand and to change things for the better.

Tom (He / Him) | Employee Experience & Engagement Lead Read full story

Make Your Mark

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Experience the business

You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.

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Colleague Networks

We want you to feel supported, no matter what.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Benefits

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

Depending on the role, you may be invited to take part in an online assessment.  Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Energy Efficiency Manager

Team
Support Functions
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 12th September 2025
Reference: 96098