Analyst - Visualisation
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 13th November 2025
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Summary
A highly technical role that covers the end-to-end analytical processes from automated pipelines to reporting dashboards, the Visualisation & Automation role facilitates the ongoing build of an analytical reporting suite in Power BI to evaluate performance in near real time across the M&S Online domain. These suites serve the M&S Online function and our other partners within M&S; in-turn complementing deeper dive analytics and insight.
All the details
A highly technical role that covers the end-to-end analytical processes from automated pipelines to reporting dashboards, the Visualisation & Automation role facilitates the ongoing build of an analytical reporting suite in Power BI to evaluate performance in near real time across the M&S Online domain. These suites serve the M&S Online function and our other partners within M&S; in-turn complementing deeper dive analytics and insight.
The role is heavily grounded in Customer - bringing together numerous domains of data into a central and easily consumable environment.. It gives the function a real time view of performance and allows for course correction from data led decisioning.
It supports the delivery of the vision set out by the Lead Visualisation analyst to bring our data to life. A technical role, experience with report building in Power BI (DAX, Power Query) and experience of building automated pipelines in SQL/PySpark is essential due to size and activity of our customer base.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
What you will be doing
- Analyse key metrics and trends to provide data-driven recommendations that support innovation and business growth.
- Collaborate with the analytics team to shape and maintain digital data architecture, ensuring best practice, consistency, and clear KPI definitions.
- Translate complex data into visually engaging insights and actionable recommendations that address key business questions.
- Drive testing and optimisation initiatives — including multivariate experiments — to enhance site performance, conversion, and customer experience.
- Champion data accessibility across the organisation by developing self-serve analytics tools, training teams, and enabling a data-informed culture.
Who you are
- You will have a degree (or equivalent experience) in a numerate discipline such as Mathematics, with a strong analytical and problem-solving mindset.
- You will have demonstrable hands-on experience using Adobe Analytics (Omniture), with knowledge of implementation practices an advantage.
- You will have the ability to process and interpret data from multiple sources with accuracy, structure, and attention to detail.
- You will have excellent communication and presentation skills, with the confidence to influence and collaborate across teams.
- You will have strong organisational skills, a proactive approach to learning, and ideally some experience with SQL.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-HM2: #LI-Hybrid, #LI-Onsite#Notjustanyjob
Meet the Team
Being an in-person business
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
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Make Your Mark
Opportunities to be heard
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
Experience the business
You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.
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Benefits
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.
Interview
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
Decision
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Analyst - Visualisation
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 13th November 2025
- Reference: 110256