Franchise Partner Manager

Ready to turn commercial insight into international growth? Join us as an International Franchise Partner Manager and play a pivotal role in shaping the success of our franchise operations across multiple global markets. You’ll build strong partner relationships, turn weekly actions and monthly performance insights into results, and champion the high operational standards our customers expect. Working alongside the Regional Partnership Manager and teams across the business, you’ll help deliver ambitious transformation programmes and bring our three-year growth plan to life. If you’re commercially sharp, energised by collaboration and passionate about customers, markets and making a global impact, we’d love to hear from you.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

Whatyou’lldo

Yourkeyaccountabilitieswillinclude

• Work closely with BUs and Franchise Partners to agree a forward trade plan, build a retail budget and ensure the smooth delivery of the 3-year planning process that is then agreed with partners. You will take the retail budget and convert it into reported sale and collection plan, holding partners to account for delivery against that.

• With our partners, you will shape and agree the seasonal launch dates, selling and collection plans, key promotions and events and markdown strategy across all channels and BU’s alongside the BU teams to ensure stock into sale, sell through and profit targets are finely balanced.

• You will work closely with the Supply Chain team to ensure the critical path for delivery is clear and network capacities can support the operational requirements. Working with partners, you will ensure that the right products are on sale at the right time with a clear plan for the effective exit of residual stocks from the business.

• Support the Finance teams to analyse, model and review the commercial effectiveness of the trading plan and to make recommendations for future mechanics and tactical trading responses and ensure all relevant franchise inputs are shared in accordance with the finance critical path.

• Input into the quarterly business review process and analyse in-season trading performance working with the franchise partners and M&S teams to adapt and adjust in response to changing customer mindsets and market conditions.

Whoyouare

Yourskillsandexperiencewillinclude

• Strong commercial and trading acumen alongside confident analytical ability

• Experience in building effective stakeholder relationships at all levels and working collaboratively across multiple functions to achieve a consensus and deliver an end goal

• The ability to negotiate successfully with partners to reach an agree a joint annual business plan, shipment plan and in trading decision making

• Highly organised self-starter that is capable of working independently as well as playing a key role in a high performing partnership team

• Previous Retail experience in market in a selling or trading role and/or store leadership experience is desirable

Everyone’s welcome

We are ambitious about the future of retail. We are disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Tostayclosetocustomers,oursupport teamsareintheofficethreedaysaweek aswebelievethat skillsaredevelopedthrough collaboration, and that spending time together makes us more creative and connected.