Christmas Customer Assistant - Operations - Scarborough

Team
In Store
Store
Scarborough
Location
Scarborough, North Yorkshire
Position type
Part Time
Contract type
Temporary
Contract end date
Contract end date: 26/12/2026
Salary
£13.41 p/h
Apply now

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Work Pattern

Week 1

Monday 12:30-20:30
Tuesday 12:30-20:30
Friday 12:30-20:30
Saturday 12:30-20:30

Week 2

Sunday 12:30-20:30
Monday 12:30-20:30
Tuesday 12:30-20:30
Friday 12:30-20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join M&S as a Customer Assistant in our Operations section this Christmas. You'll play a vital role in keeping the store running smoothly behind the scenes, ensuring products are in the right place at the right time and supporting the delivery of an outstanding shopping experience for our customers.

We're looking for enthusiastic, hardworking colleagues who thrive in a fast-paced environment, work well as part of a team, and take pride in delivering high standards. You'll be responsible for tasks such as stock movement, replenishment, fulfilment, and maintaining operational excellence across the store.

Work efficiently and accurately in a fast-paced retail environment, helping to ensure stock is available when customers need it.
Use in-store technology and digital tools confidently to support operational processes and improve customer outcomes.
Be a great team player, supporting colleagues and contributing to a positive and productive working environment.
Demonstrate flexibility and adaptability, working across different areas of the operation as business needs require.

This is a hands-on role where no two days are the same. If you're ready to work hard, support your team, and help deliver a great Christmas for our customers, apply today.

#Christmas

Meet the Team

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Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

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Colleague Networks

We want you to feel supported, no matter what.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Christmas Customer Assistant - Operations - Scarborough

Team
In Store
Store
Scarborough
Location
Scarborough, North Yorkshire
Position type
Part Time
Contract type
Temporary
Contract end date
Contract end date: 26/12/2026
Salary
£13.41 p/h
Reference: 138804