Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Work Pattern
Week 1
Wednesday 0600-1200
Friday 1230-2030
Saturday 1100-1515
Week 2
Sunday 1345-1800
Wednesday 0600-1200
Friday 1230-2030
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.
You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.
At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
You’ll confidently manage demand, keeping our shelves full and our customers impressed.
Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
This is a tough, fast-paced role – but one where you’ll see the impact
It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.
We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.