Store Estate Planner

Team
Food
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 1st August 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary
M&S Food is changing, and fast! We are undergoing one of the biggest transformations in retailing today to build a bigger, better, fresher food business.

From Percy Pig to the freshest M&S Select Farms produce, we grow, source, and develop our own products to give our customers family-ready food that's unbeatable on flavour and innovation.
All the details

This is a hugely exciting time to join the Store Estate Team. With Renewals and new stores at the heart of the business strategy, you will have the opportunity to play a critical role in delivering transformative changes to the Store Estate.

In your role as a Store Estate Planner, you will be responsible for planning and managing accurate stock volumes and sales forecasts for new store openings and Renewal stores. You will continue to actively support these business-critical stores for up to a year and ensure that they are best supported with strong availability and minimal waste to deliver profitable sales. You will work collaboratively and cross-functionally across the Support Centre and with store teams to deliver brilliant launches and use insight and data to help make recommendations to maximise profitability. You will be passionate and proactive in identifying commercial opportunities to help satisfy customer demand and deliver incremental sales.

The role will also involve supporting closure stores and managing the stock run-down process in a profitable and controlled approach.

Please note that this role will require travel and overnight stays around store launch periods.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • 20% Colleague discount on most things from furniture, fashion and food.
  • A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
  • Attractive annual bonus, based on company performance and personal objectives.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
  • Charity Volunteer Day – A paid day away from work to support your chosen charity.
  • A very generous Defined Contribution Pension Scheme and Life Assurance.
  • Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

What you’ll do

Your key accountabilities will include

  • Plan and deliver accurate stock volumes and sales forecasts in new store openings and Renewal launches. Proactively identify commercial opportunities to improve availability and drive profitable sales in new stores and Renewals
  • Support new stores and Renewals with optimum inventory levels that deliver brilliant availability, minimal waste, and minimal stock backstage whilst working collaboratively with key stakeholders and provide on-site support to deliver brilliant launches
  • Build strong relationships with store colleagues and be the main point of contact for supply chain risks and opportunities
  • Deliver the store closure critical path and manage the profitable reduction in stockholding
  • Deliver the critical path for peak events and manage the forecast and inventory of hyper-care stores (Year 1 & 2 stores, Renewals)

Who you are

Your skills and experience will include

  • Customer-first mindset – keeping the customer’s needs at the forefront of every decision
  • Ability to communicate clearly and adapt message to different audiences
  • Ability to make decisions quickly and effectively especially during periods of ambiguity
  • Ability to build collaborative relationships within the Store Estate Team and with wider stakeholders
  • Competent in Excel and PowerBI

Everyone’s welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Click to skip quote slider carousel
Beth Own Brand Lead
Hetal Buyer

We want to succeed by earning and deserving the trust of consumers. We try to do the right thing for customers, whether it’s creating healthy everyday food or delivering the small moments of joy in their lives. People rely on M&S and that’s what makes it such a privilege to work here.

Beth (She / Her) | Own Brand Lead Read full story

What motivates me is getting to learn something new, and the best thing about buying is that you can go into any area, and you’ll become an expert in it. I started in food – ambient snacking and soft drinks – then moved into homecare, buying pet food and household products. Now I’ve been promoted to a Senior Buyer role within our Bakery team.

Hetal (She / Her) | Buyer Read full story

Make Your Mark

Opportunities to be heard

Your voice matters here. You can share your ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group). Our colleague networks are also great places to find support, listen to each other and encourage debate.

Experience the business

We’re passionate about our customers and colleagues. To get closer to our customers we work in our stores 7 days per year. That way we can see how operations run and look for ways to do better each day.

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Colleague Networks

We want you to feel supported, no matter what.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Benefits

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre for an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Store Estate Planner

Team
Food
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 1st August 2025
Reference: 95539