Network Planner
- Team
- Food
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 30th April 2026
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
As a Network Planner, you will help improve the end to end flow of goods throughout our network so stores receive what they need at the right time. You will play a key role in supporting the transformation of our supply chain and in the introduction of new National Distribution Centres (NDCs), using insight, collaboration and analytical thinking to identify opportunities, remove blockers and enable resilient, efficient product flow. Working closely with teams across Supply Chain, Logistics, Category and Finance, you will support proactive planning, smooth seasonal peaks, strengthen decision making and help ensure our network remains robust and future fit.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you’ll do
• Strengthen partnerships with Supply Chain, Logistics, Category and Finance teams to enable better decisions and smoother operational flow.
• Support the development and delivery of a proactive flow optimisation framework that identifies constraints across the network.
• Use data and insight to optimise volume flow through National Distribution Centres (NDCs) and Regional Distribution Centres (RDCs), smoothing peaks to keep service levels strong.
• Improve processes and management information so insight quality increases and manual effort reduces.
• Contribute to the successful transition into new National Distribution Centres (NDCs), supporting operational readiness and ongoing improvement.
Who you are
• A strong collaborator who builds trusted relationships across varied teams.
• Highly numerate with an analytical mindset and advanced Excel capability.
• Skilled at combining complex data and process inputs into clear, actionable insights.
• An engaging communicator who presents information clearly and simply.
• Motivated, curious and proactive in identifying opportunities to improve how we work.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
Your voice matters here. You can share your ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group). Our colleague networks are also great places to find support, listen to each other and encourage debate.
We’re passionate about our customers and colleagues. To get closer to our customers we work in our stores 7 days per year. That way we can see how operations run and look for ways to do better each day.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We’ll invite you to an in-person assessment centre for an interview. This process may differ depending on the role you’ve applied to.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.