Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
· Competitive holiday allowance with the option to buy more
· Discretionary bonus schemes linked to your performance and ours
· Strong pension and life assurance to help plan for the future
· Tailored induction and training to support your development from day one
· Exclusive perks and savings through our M&S Choices portal
· Market-leading family policies, including parental, adoption and neonatal leave
· 24/7 wellbeing support, including virtual GP access and mental health services
· One paid volunteer day a year to support a cause that matters to you
What you’ll do
Shape the Future of M&S Product... This is an exciting opportunity to lead customer-led product strategy, create standout commercial ranges and influence the M&S brand globally. You’ll combine creative vision with sharp trading instincts, inspiring teams and partners to deliver products that delight customers and drive profitable growth.
Please note this is a 9 month FTC
• Put customer insight at the heart of every range, translating trends into distinctive products that set M&S apart.
• Own the product strategy from concept to market, balancing price, colour, shape, margin and channel needs.
• Lead a fast-paced trading culture—spotting opportunities, accelerating winning products and acting quickly when performance shifts.
• Partner across Design, Merchandising, Technical, Marketing, Digital, International and global sourcing teams to deliver one compelling vision.
• Negotiate the best prices, lead times and supply routes, using M&S scale to achieve ambitious sales, margin and profit targets.
• Shape wider brand strategy, build strong cross-business networks and lead high-impact projects.
• Coach and develop a talented buying team, creating clarity, collaboration and opportunities for growth.
Who you are
• You’re an experienced buyer with proven experience at a major retailer and a strong record of delivering commercial ranges that exceed sales and profit targets.
• You bring confident product judgement, market awareness and expertise in cost-price negotiation, materials and global sourcing.
• You build influential relationships across Design, Merchandising, Technical and sourcing teams, turning strategy into action.
• You’re an inspiring, organised leader who thrives in ambiguity, communicates with impact and develops high-performing teams.
• You combine a digital and global mindset with the pace, resilience and attention to detail needed to deliver against the buying critical path.
Ready to make your mark? Bring your commercial instinct, creative energy and leadership to M&S—and help shape ranges customers will love.
Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
