Assistant Copy Manager 12 month FTC

Every day we engage with our customers through inspiring, impactful marketing. From show-stopping, above-the-line campaigns to the simplest POS designs in store, every step of the customer journey is crafted by our standout teams to build the very best experience, at every touchpoint. We explore the data and learn from our successes – constantly driving our Fashion Home & Beauty category to be the market leader. And we’re just getting started. There’s no better time to join our team as we continue to elevate our style, break boundaries and take the M&S brand to the next level.

To stay close to customers, we expect our support teams to come into the office at least 3 three days a week. We think that learning comes from working alongside each other, and that spending time with our teams makes us more creative and connected. It also means we can solve problems as soon as they arise, build trust, and get closer to our colleagues.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

• Competitive holiday entitlement with the potential to buy extra holiday days!

• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

• A generous Defined Contribution Pension Scheme and Life Assurance.

• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.

• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

To stay close to customers, we expect our support teams to come into the office at least 3 three days a week. We think that learning comes from working alongside each other, and that spending time with our teams makes us more creative and connected. It also means we can solve problems as soon as they arise, build trust, and get closer to our colleagues.

We may close this role early if we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

What you’ll do

We are looking for an inquisitive and collaborative Assistant Copy Manager to manage the creative output of the Fashion Home & Beauty copy team, the copy manager is an experienced writer and editor with advanced communication skills and a talent for executing tone of voice.

Your key accountabilities will include…

• Write, proofread and sign off copy across all channels and touchpoints, from CRM to site landing page updates, buying guides, social media posts, UX comms, AV content, in-store point of sale and much more, ensuring it is engaging and brand appropriate.
• Assist the Head of Copy in prioritising the team’s workload.
• Work closely with production, CRM and dotcom teams to ensure brief responses are delivered and deadlines met.
• Identify areas of improvement to workflow and processes to ensure we are constantly evolving and improving.
• Build and maintain positive relationships with stakeholders across brand marketing, dotcom and all business units, managing feedback with diplomacy.
• Monitor competitor activity and share your thoughts and findings with the rest of the copy team.
• Work on the Fashion, Home & Beauty tone of voice and ensure we maintain our consistently high-standard, brand-appropriate output.

Who you are
Your skills and experience will include…

• Solid writing and editing experience across multiple channels. Excellent communication skills and written English.
• Expert in clear, concise, imaginative copywriting. Significant experience in a similar role within a fashion retailer preferred.
• Proactive approach, positive outlook. Collaborative attitude with confidence in working across departments.
• Comfortable working in a fast-paced environment where change is constant.

Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more
conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting
opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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