Head of Architecture - Data

Team
Digital & Tech
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 26th August 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

All the details

As an integral member of the M&S Architecture team, you’ll be joining a well-loved, historic brand with technology solutions that serve millions of customers and empower thousands of colleagues every year. As the Head of Architecture for data, you will be accountable for defining and owning the full architectural vision and strategy, architecture blueprints, guardrails, outcome & capability led transition roadmaps.  You will lead a team of architects with a wide area of influence across solution architecture, engineering, delivery, product management and key business stakeholders to enable the implementation of your target.

At M&S, we’re transforming and modernising our approach to technology, ensuring the business continues to differentiate through strategic technology investments and growing our architecture capability as a key enabler.   

What you’ll do

  • Decides and sets direction on 1–3-year technical strategy, target architectures, transitional states, blueprints, principles, standards & rolling adaptable costed roadmaps for their area.  This is in collaboration with D&T product, engineering, data and business stakeholders with a clear line of sight to business need / outcome/ vision and simplifies the landscape.
  • Accountable for governing technology life-cycle management, technology selection and implementation patterns across D&T and work in collaboration with the organisation to set pan-M&S standards for your area. 
  • Technical advisor to product teams, communicating the vision and plan and how technology will support their outcomes alongside guiding and assuring the successful implementation of the target architecture at squad level  
  • Lead architecture team and demonstrate thought leadership across the wider organisation fostering innovation and continuous improvement
  • Support partner management and lead technical aspects of commercial negotiations for the partners/potential partners in their landscape

Who you are

  • Expert Enterprise Architect with 15+ years expertise & deep knowledge in their domain proven track record of leadership and strategic thinking 
  • Proven track record of delivering digital transformation at scale and execution at pace within the last 5 years of emerging architecture and technology trends.
  • Outcome based thinker able to assess emerging/disruptive technology, evaluate drive strategic implementation
  • Strong leadership capabilities, developing high-performing architecture teams. Demonstrated ability to lead & motivate cross-functional and virtual teams of high seniority/expertise.  Agile architecture experience of working in Tribe / squad environments working in sprint deliveries. 
  • Engage with senior business leaders to understand the strategic direction, proactive problem-analysis & design thinking skills with the capability to offer up innovative ideas to the business & other areas of D&T

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S.

To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together.

Don’t worry if you don’t meet every single requirement of the job description. It’s more of a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you. #hybridrole #LI-Hybrid #LI-OT1

Meet the Team

digital_thumbnail.jpg
A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Click to skip quote slider carousel
Halford Head of Technical Program Management
Janak Staff iOS Engineer
Deepak Data Scientist

Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) | Head of Technical Program Management Read full story

I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) | Staff iOS Engineer Read full story

At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) | Data Scientist Read full story

Make Your Mark

Upcoming projects

Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data.

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

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Colleague Networks

We want you to feel supported, no matter what.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Benefits

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for. 

Decision

After we’ve made our decision, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Head of Architecture - Data

Team
Digital & Tech
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 26th August 2025
Reference: 95919