Technical Standards Manager

Location
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 28th June 2026
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Introduction

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary
As Technical Specification & Standards Manager, you will lead the development, governance and continuous improvement of building, engineering and equipment specifications across the retail estate. Acting as the technical authority, you will ensure all store development activity delivers consistent brand standards, safe and compliant environments, and cost effective, future proofed solutions aligned to sustainability ambitions.

This is a key leadership role, managing a team of specialist managers and working cross functionally to shape specification strategy across new stores, renewals, refurbishments and store environment.

Support centre mobility role with travel to Waterside and across the estate as required.
All the details

What You’ll Do

Your key accountabilities will include:

  • Lead the development and governance of building, mechanical, electrical, refrigeration and equipment specifications across the estate
  • Set standards and compliance frameworks covering materials, finishes, HVAC, power, data, fire safety, accessibility and life safety
  • Own and evolve specification strategies to ensure alignment with brand, cost, operational performance and sustainability goals
  • Drive innovation and continuous improvement through the adoption of new technologies, including energy, carbon reduction and refrigeration solutions
  • Collaborate with internal and external stakeholders to ensure consistent delivery, quality control and effective rollout across all store formats

What You Will Be

Your skills and experience will include:

  • Provide leadership to a team of specialist technical managers across engineering and equipment disciplines
  • Act as the central technical interface across Design, Construction, Procurement, Facilities Management and Sustainability teams
  • Oversee supplier engagement, ensuring high quality, cost effective and scalable manufacturing and installation solutions
  • Use operational data and performance insight to drive continuous improvement in asset performance and efficiency
  • Ensure all specifications support long term resilience, compliance and Plan A sustainability outcomes

What You Will Bring

  • Proven experience in building and technical specifications within retail or large scale estates
  • Strong understanding of fire, health and safety regulations and compliance requirements
  • Engineering qualification or equivalent industry experience within mechanical, electrical or refrigeration disciplines
  • Knowledge of energy and carbon reduction technologies and strategies
  • Strong communication, influencing and organisational skills with the ability to lead cross functional collaboration
What’s in it for you?Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.Here are just a few of the benefits that make working here even more rewarding:· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation· Competitive holiday allowance with the option to buy more· Discretionary bonus schemes linked to your performance and ours· Strong pension and life assurance to help plan for the future· Tailored induction and training to support your development from day one· Exclusive perks and savings through our M&S Choices portal· Market-leading family policies, including parental, adoption and neonatal leave· 24/7 wellbeing support, including virtual GP access and mental health services· One paid volunteer day a year to support a cause that matters to youEveryone’s welcomeWe are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Benefits

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Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Technical Standards Manager

Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 28th June 2026
Reference: 120154