Academy Learning Partner

We’re looking for a passionate and Academy Learning Partner to join our team and play a pivotal role in developing remarkable people across our retail regions. If you thrive on creating impactful learning experiences, championing inclusive talent pipelines, and driving performance through innovative people practices, this is your opportunity to make a real difference. From bespoke Academy programmes to transformational training initiatives, you’ll be at the heart of empowering our colleagues to grow, succeed, and deliver the magic of M&S every day.

Develop Remarkable People:

• Champion learning products, policy and people practice. Use expertise to drive learning initiatives across the regions, both technical and behavioural, to support the delivery of the retail learning plan 
• Partner Academy teams to develop bespoke learning programmes for all retail managers attending the Academy, and where applicable, provide a robust plan for any support centre colleagues 
• Lead retail induction experiences for all levels, including early careers, apprenticeships, and employability schemes 
• Support Academy recruitment teams to deliver regional recruitment at both colleague and management levels, including assessment centres for managers and early careers programmes 
• Leading regional MyWelcome hubs to ensure onboarding consistency and a brilliant business welcome 
• Support all levels of regional talent on learning programmes through regular check ins and ongoing development support 
• Support the driving of diverse talent pipelines at all levels, working with the Regional People Partner to identify learning and development opportunities 

Analyst People data and insights making recommendations to follow through actions:

• Monitor and take follow-up action on the feedback gained from learners and line managers in order to continuously improve the Academy offer 
• Use multiple sources of data such as MyHR and Power BI to identify regional performance opportunities that could be supported by a learning intervention 

100% Accurate Execution:

• Drive the completion of regional mandatory e-learning to ensure stores are legally compliant 
• Ensure the Academy principles are robustly adhered to, to deliver an exceptional learning experience for all 
• Coach and challenge Academy Management teams to develop high performance and people processes e.g. Disciplinary & Grievance, colleague engagement, performance management and absence 
• Support the Regional People Partner and Regional Managers with regional People Activity as required 

Drive High Performance:

• Partner store management teams to deliver the learning and development element of People transformational projects including Store openings, Closures and renewals 
• Coordinate the delivery of all transformational technical and behavioural training for the region 

What’s in it for you:

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

• Here are some of the benefits we offer that make working for M&S just that little bit more special…
• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.