Supply and Demand Planner

Key accountabilities and measures

• Drive sales and availability through effective end to end supply and demand planning
• Achieve availability, wastage and inventory targets
• Build relationships though effective communication with trading, retail and central store performance teams, keeping them up to date on forecast, availability and supplier status’s
• Build and maintain excellent supplier relationships. Work alongside suppliers to ensure we abide by GSCOP, ensuring we remain compliance and fair to all parties
• Manage, measure and report on supplier performance. Exploit the benefits of forecasting and ordering system to deliver optimum solutions order fulfilment and delivery accuracy
• Facilitate successful product and range launches, promotions, seasonal planning, NPD, events and phase change in line with the agreed critical path, engaging with Commercial in a timely manner
• Accurate and timely system set up for all activity, using expert knowledge to build forecasts at Product, Store Trading Group and Regional level
• Oversee and manage accurate store level forecast including outliers
• Work collaboratively with the central Store Performance Team to manage seasonal peaks, trading events and address specific areas of store feedback
• Manage end to end peak processes, including forecast planning, supplier management and product group checking
• Manage NDC stock holding and inbound planning (Ambient specific)
• Work with the Lead Supply and Lead Demand Planners to achieve best practice ways of working in your specific area of responsibility.
• Support in the resolution of payment queries working with Buying
• Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
• Demonstrate the M&S values in role

Key skills

• Has Supply and Demand experience with a another major retailer or within a similar environment
• A passion for Foods and M&S products with a desire to learn about our brand and our customer’s
• Is highly organised with an eye for detail, able to anticipate and manage problems, prioritising and escalating where necessary
• Able to demonstrate a strategic mindset
• Is highly analytical and proficient in the use of Microsoft Office with strong Excel skills
• Strong Stakeholder Management skills, with the ability to work collaboratively across various departments
• Is resilient, proactive and a team player with a ‘can do’ attitude

Key relationships and stakeholders

• Supply Chain leadership team
• Lead Supply Planner
• Lead Demand Planner
• Store Performance Team
• Retail traders
• Commercial: Buyers, Trading and Heads of Trade