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Our stores are where our customers experience the M&S magic. This programme gives you the skills to be a Store Manager; with hands-on experiences to accelerate your career, you'll learn how our multi-million-pound stores run.

About the role

Great stores need great leaders. That’s what this programme will help you become. You’ll master the day-to-day management of our multi-million-pound stores.

What you'll be doing
You’ll be close to customers and colleagues, learning our routines and processes that make sure our stores run efficiently. You’ll be hands-on, working across all the departments, understanding each role and what they do. You’ll then be ready to take on your first Team Manager appointment.

We will also give you insight into the other vital parts of the business that play a critical role in helping our stores to run smoothly, such as Supply Chain and the Store Support Centre. These experiences will give you the best possible grounding to become a Deputy or Store Manager within 12 months.

Once you’ve become a Store Manager, this programme will give you a great platform to continue accelerating your career. That could be taking on bigger stores, working elsewhere in the business to broaden your skills, or working abroad in our international business.
What you'll need
You don’t need a specific degree to apply, but you will need a genuine interest in how businesses work for customers and colleagues. We’re a leader in one of the fastest-moving industries in the world, so you’ll need to be hands-on, able to work at pace and learn fast.

Candidates must have the right to work in the UK for the full duration of their preferred programme.
What we look for
To succeed here, you’ll need to be a team player who tells it as it is, works well with people and gets closer to customers. You’ll want responsibility, and you will be committed to working hard and getting the job done. It means being fast on your feet at solving problems and calm under pressure.
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Your team

Pic of Employee      JJ
Pic of Employee      Estelle

I knew I loved the energy of retail before I joined, but people arrive with no experience at all and M&S has nurtured that within myself and others. The pace is fast, the challenges keep coming and the development path is clear: everything that happens is helping to shape you as a manager. It is an amazing way to build a career and I do recommend it to friends, all the time.

JJ (She / Her) | Graduate Read full story

Originally, my end goal for the programme was to become a Team Manager, but thanks to all the hard work I’ve put in and the support of my managers, I’m proud to say that I will have achieved that by early next month. Now I need a new goal – I think I want to be a Deputy Store Manager by the end of January next year!

Estelle (She / Her) | School Leaver Read full story
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Example career path

You’ll build a career as unique as you based on your skills and interests, but here is a common path that many colleagues in Retail make their own.

-Team Manager
-Deputy/ Store Manager
-Assistant International Franchise Partner Manager
-Trading Operations Manager
-Regional Manager

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Learning & support

Your development is our priority. We’ll give you a structured programme including mentoring, on-the-job training, and opportunities to solve real challenges that will help you build a long-term career at M&S. And, if we believe you can reach your potential faster, we will give you the tools and opportunities to do it. But the person who is going to make this happen is you. With our support, we want you to own and drive your development.


How to apply

We’ll provide reasonable adjustments during the interview process. Just tell us what you need, and we’ll do everything we can to accommodate you.

Application form

Your first step will be to complete our online application form and tell us more about who you are and why you want to work with us. 

You can only apply to one graduate or school leaver programme during this recruitment cycle that starts in October 2023.

We close our vacancies on a rolling basis and closing dates may be subject to change. We encourage you to submit your full application as soon as possible.

Online assessment

We’ll invite you to take part in an online assessment, where you can find out more about M&S whilst we find out more about you.

Assessment stage

If your online assessment is successful, you’ll be invited to an assessment centre alongside your peers. The recruitment process for store-based roles will also include an opportunity to attend your final interview in one of our stores.

Retail Leaders Programme


We are not currently recruiting for this Programme. Sign up to our Talent Pool to be notified or future application dates.

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