"Since joining M&S as a Christmas colleague, I’ve been lucky to have been given so many opportunities, from Café Customer Assistant to Stylist. Now I run the Visual Merchandising team at one of our largest Central London stores with eight stylists and two managers."
Seasonal roles M&S
Christmas
Be a part of the M&S Magic this Christmas. Play your part in our most magical season yet.
A taste of an M&S Christmas
Christmas at M&S is one of the biggest moments of our year. Millions of customers trust us to help make it special, from the food on the dinner table, to the gifts, fashion and little touches that make Christmas feel like Christmas.
Behind it all is a huge team effort. We move fast, think ahead and work together to make sure our customers get the very best of M&S, even at our busiest. That means brilliant service, high standards and colleagues who take pride in getting the details right.
Our Christmas colleagues play a vital part in making that happen. We expect everyone joining us for Christmas to work full time during the final two weeks before Christmas and to be available on 22nd, 23rd and 24th December – some of the most important days in our calendar.
Why M&S?
You don’t need to know everything from day one. We’ll give you the training, tools and support to get up to speed quickly. What matters is that you bring energy, curiosity and a commitment to doing the right thing for our customers and your team.
It’s fast-moving, hands-on work, and expectations are high. But you’ll be part of a team trusted to deliver Christmas for our customers, learning quickly, building confidence and helping create that M&S magic.
Click to skip Hear from our colleagues about why you should join us this Christmas slider carousel
Hear from our colleagues about why you should join us this Christmas
Hear from our colleagues about why you should join us this Christmas
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FAQs
What is the application process?
The application should take around 45 minutes to complete. Make sure you have your personal details to hand, including your National Insurance number and right to work documentation.
You'll also need time to complete our online assessment and share your availability so you can book an interview slot. Interviews take place in-store and are a great opportunity for you to find out if M&S is the right fit, as well as giving our managers the chance to get to know you.
If you're interested in more than one role at the same store, there's no need to apply separately, just mention this at your interview. If you've applied unsuccessfully for a similar role within the past six months, we ask that you wait until that period has passed before applying again.
What shifts will I work and what can I expect from the role?
Typical shift patterns are listed at the top of each job advert, but these may change depending on the needs of your store. All Christmas colleagues will be expected to work on the 22nd, 23rd and 24th December, as these are some of the busiest and most important days in our calendar. We also ask all temporary colleagues to work full time during the two weeks leading up to Christmas to help us deliver the service and standards our customers expect. Before applying, we recommend visiting the In-Store page to get a clear sense of what the role involves and what will be expected of you.
What do I do if I need more support in the application process?
As part of the application process, you will be asked if you require any reasonable adjustments to support you. Please share as much information as you can to allow us to give you the best possible recruitment experience.
What if I have any application or interview queries?
We aim to interview as many candidates as possible, but due to high demand, we can't guarantee an interview for everyone. If no slots are currently available, check back regularly as we're adding more all the time. You can also apply for a different role, and your application details will be saved.
If you've already booked an interview but can't attend, please cancel using the link in your invite. Rescheduling is limited, so we can't promise a new slot. Please direct any application status questions to RetailRecruitment@marks-and-spencer.com.