Support Functions

We’re the team finding the best stories to tell about our products and the most impactful ways to tell them to our customers. We help millions of customers to discover the products they love and trust.

Tell the next part of our transformative story. Change only happens when we’re working collaboratively for our customers. We’re the team that empowers everyone to be bold, get hands on and reshape M&S for the future.

We cover everything from Legal to Pensions to Reward. Our team makes sure that we’re living our purpose, vision and behaviours and that we’re putting customers and the best interests of M&S at the heart of every decision.

Our people are what makes M&S unique. Our role is to attract the most ambitious, dedicated people to join us and help every single colleague to learn and do better each day, so that we can all win together.

Leaner. Greener. More effective. Embedded across M&S, our Finance teams are driving our transformation, balancing ambition with financial discipline and helping every team make the right decisions with money.

Drive our transformation forward by working directly with senior leaders to answer the big strategic questions we face as we reshape our global retail business. Here, you can make change happen.

There has never been a more exciting time to join M&S Financial Services, as we continue to transform. Help us reshape our financial services offer to deliver a modernised and better proposition for our customers. Our aim is to create an easier to access and personalised customer experience building a single digital identity for everyone who uses our services.

Customers come back to M&S because we offer a unique retail experience. We listen, analyse and aim to do better each day with every aspect of our customer experience. We’re curious and bold, scouring every opportunity to reimagine what we can offer.