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Why M&S?

One thing’s for sure: retail is playing a critical role in these uncertain times, and M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet, attracting the big thinkers, bold movers and boundary breakers. More and more, they’re realising there’s never been a better time to join us and make an immediate impact.

Make change work for you

M&S does more than move with the times. We’re used to setting the standard, whether it’s our inventive food flavour combos, environmental work and ethical style of business, or developing new experiences to constantly surprise our customers across the globe, in-store and online. So day after day, you’ll have fresh chances to transform a much-loved business with over 32 million customers worldwide, carve out the unique career path you’ve always wanted and enjoy all the rewards that come with it.

The pace and progression combined with the good nature you’d expect from people who work at M&S is what makes it so special here. We’re down-to-earth at every level, but driven, each and every one of us, to go on to influence the business and shape its wider communities. It’s a career filled with purpose. And we’re ready to do a whole lot more. We’re ready to change for good. Are you?

Diversity and Inclusion

One of the best things about M&S is how different we all are. We want similar things, but our amazing array of backgrounds, abilities, genders and orientations inspires individual ways of getting there. If you’re wondering if we’re a business that actually cares about diversity, then the fact 40% of our senior management team is female and we continually aspire to develop female future leaders is one example. Since 2004 our employability programme, Marks & Start, has supported over 2,000 individuals facing barriers each year, get into work. And our internal inclusivity networks help our colleagues to form allies and ensure their voice is heard. We truly are a feel-good place to work and we guarantee the equal opportunities and policies to back it up.


  • Pay

    Our salaries are competitive and reviewed every year.

  • Colleague Discount

    Receive 20% discount in-store and online for you and a partner or family member.

  • Holidays

    A minimum 28 days’ statutory holiday per year, pro-rata if you’re part time.

  • Bonus

    We have discretionary bonus schemes depending on the role that you do and the performance of our business.

  • Pension

    If you save 3% of your pay into our Pension Saving Plan we will add an extra 6%. More details at

  • Life Assurance

    Free cover of two times your annual salary up to age 70. If you pay into our Pension Saving Plan we double this to four times.

  • Sharesave

    Allows you to save between £5 and £250 per month for three years with the option to buy shares at a 20% discount – or simply take your savings back.

  • Sharebuy

    Invest between £10 and £180 each month from your gross salary to buy M&S shares and build up an investment.

  • My Choices

    Enjoy savings on everyday costs to holidays, recognise your colleague’s success and get more information and support on your wellbeing & benefits.

  • Cycle to Work

    Hire a bike and accessories through Cycle to Work and save on tax and national insurance.

  • SmartTech

    Buy the latest technology with interest free financing directly from your salary.

  • Heath & Wellbeing

    Save money on you and your families medical and dental expenses. Get great discounts on gym memberships, active wear, and health products.

  • Mental Health Support

    Free 24/7 support from our expert health and wellbeing partners PAM Wellbeing - including free counselling and CBT as well as support for your family.

  • Giving Back

    Support charities you care about the most by donating through your pay or even volunteer for them for one day.

  • Financial Wellbeing

    Access to information and support to help you manage your finances from long term savings to managing your debt or money worries.

Awards and recognitions

Would you mind if we bragged for a moment? The fact we care about our colleagues and what they want hasn’t gone unnoticed. We’re proud of the employer awards we’ve won as a result. Now it’s your turn to bring home some well-deserved recognition.

Learning &

Count on us teaching you about our business. Get equipped with extensive product knowledge. Take advantage of our innovative development opportunities to further your digital expertise and leadership skills. All of this – plus a mentoring program and a whole network of colleagues offering their support – to help you learn, grow and set the course for the future you envision at M&S.

Everyone at M&S is an expert on the business. Working for a brand like ours, it’s easy to develop a passion for learning all you can about it. We offer innovative training resources that will help you make the most of our transformation, enhancing your digital and leadership skills. Plus, our mentoring programme is first-class and has helped so many go onto the next level of their career.

Ready to Apply?

Simply click the button below. If you have a disability or learning difficulty and require alternative arrangements, please call us on 0845 300 3725 so we can assess your needs. Alternatively, contact your preferred store directly to discuss your personal circumstances.

Careers at M&S
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