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Product Graduate Programme 2022

Job ID 19848 Closing Date 28/01/2022 23:55 Location London Contract Full time Hours 40 Contract Type Regular Shift NA Salary and Benefits Competitive

What we look for

Tomorrow’s legends are born today. The types of people who know there’s always a better way to work and are willing to work hard at finding it. Those who can’t help but be curious. Who are unapologetically analytical and super adaptable. And who know that a resilient spirit can get you far in retail. Tomorrow’s legends are the ones that know it’s about more than just achieving personal success; it’s about being part of the bigger picture.

Why I chose M&S

"Joining M&S as a Retail Management Graduate was the perfect way for me to begin my journey into the ever-changing world of retail. There’s a real dynamic working environment here and I’ve been exposed to so much already. From different parts of the business to in-store opportunities, I’ve been able to really hone my knowledge and leadership skills through the experiences I’ve had. What amazes me most though is that after only a year here, I’ve worked alongside the CEO, become a source of support for other graduates, and I’m in a job I love. I think it just goes to show how much M&S cares about developing and growing their people.

Joshua, Retail Management Graduate

What we offer

Today, we’re the digitally enabled business that’s shaping the future of retail. Tomorrow? Well, that’s entirely up to you. On our graduate programme, you won’t just learn and earn; you’ll get all the support you need to rise fast and show us the way forward. Because we like to do things a bit differently, the opportunities can start on day one.

Over 18-24 months, you’ll experience up to four different rotations around our business, work alongside people from all kinds of different backgrounds, and discover how to become an expert in your chosen field. Whether it’s fashion; space, range and design; food tech; retail management; data science or software engineering that’s more for you, you’ll find yourself making retail more innovative, ethical and sustainable than ever before.


Our salaries are competitive and reviewed every year.

Colleague Discount

Receive 20% discount in-store and online for you and a partner or family member.


A minimum 28 days’ statutory holiday per year, pro-rata if you’re part time.

Holiday Buy

You can reduce your salary in exchange for up to one contractual week of additional holiday, subject to eligibility and National Living Wage requirements.


We have discretionary bonus schemes depending on the role that you do and the performance of our business.


If you save 3% of your pay into our Pension Saving Plan we will add an extra 6%. More details at

Life Assurance

Free cover of two times your annual salary up to age 70. If you pay into our Pension Saving Plan we double this to four times.


Allows you to save between £5 and £250 per month for three years with the option to buy shares at a 20% discount – or simply take your savings back.


Invest between £10 and £180 each month from your gross salary to buy M&S shares and build up an investment.

My Choices

Enjoy savings on everyday costs to holidays, recognise your colleague’s success and get more information and support on your wellbeing & benefits.

Cycle to Work

Hire a bike and accessories through Cycle to Work and save on tax and national insurance.


Buy the latest technology with interest free financing directly from your salary.

Health & Wellbeing

Save money on you and your families medical and dental expenses. Get great discounts on gym memberships, active wear, and health products.

Mental Health Support

Free 24/7 support from our expert health and wellbeing partners PAM Wellbeing - including free counselling and CBT as well as support for your family.

Giving Back

Support charities you care about the most by donating through your pay or even volunteer for them for one day.

Financial Wellbeing

Access to information and support to help you manage your finances from long term savings to managing your debt or money worries.

Celebration Time

Celebration time provides additional time off (up to one day per year) for a special occasion.

Product Graduate Programme 2022

Want to build yourself a legacy you’ll always be proud of? Our most innovative training programme yet is your chance to do just that. Intentionally designed to help you shape the fast-moving world of retail and e-commerce, it’s a masterclass in practical product training, structured mentorship, and 360-feedback. Spanning 18-24 months, you’ll rotate around our business and different product teams up to four times – each time learning new skills and gaining new experiences. It’s all about giving you exposure to a variety of products and the talented people driving them – so you come to realise that there’s infinite ways to progress your career in Product M&S. If you’re ready to become an M&S Legend of Tomorrow, it’s time to begin.  

Take your place in our Digital & Data team and you’ll find everything you need to kick off your career in Product and begin shaping the world of retail – your way. From access to in-house development programmes,  working closely with seasoned product managers, designers, developers, data scientists and subject matter experts on variety of  problem spaces and product areas, to external product courses that’ll help you become an expert in your field, this is a springboard on to big things.  

Working in Data Products

You’ll join a squad designing, engineering and delivering the sophisticated machine learning models that help our colleagues to make better decisions in Clothing & Home Planning, Buying and Pricing, or in Retail Operations. Working as part of this team you’ll be a driving and powerful force behind the goal to ensure that data is at the heart of decisions in our award-winning business.  

Working in Digital Product

You’ll join a squad focused on delivering the best customer experiences across Personalisation, Banking, Apps, Web and Sparks. Acting as the voice of the customer, you’ll leverage insight to identify, test and optimise a variety of possible features and solutions to best reinforce the M&S value proposition and turbocharge Digital at M&S.

What skills will you develop?

  • You’ll learn how to frame and lead discovery, defining the problem space and hypotheses around how to solve for your user problem
  • You’ll collaborate with the team in validation, building analytical skills in feasibility, usability, determining value and business viability.
  • You’ll build a product mindset as you work to establish OKRs and build a product strategy to deliver results. 
  • You’ll learn how define and deliver a product and gain experience in the tasks involved: how to move from Discovery through to a prioritised roadmap; how to document requirements and facilitate delivery; how to analyse performance of and then optimise a product
  • We’ll build on your communication skills so that you’ll be able to engage and influence stakeholders at all levels within the company


  • .A keen and demonstrable interest in product, data, technology and retail, either via relevant qualifications, experience or self-directed learning.  
  • A self-starter who identifies opportunity, is passionate about solving problems, encourages new ideas and brings people together to drive improvements and change.
  • Strong written and verbal communication skills, and an ability to build relationships
  • Curious and analytical, with a user-centric approach and a mindset of continuous improvement.
  • A collaborative team player: listens actively and is able to analyse and consolidate multiple opinions and insight to optimise value delivery.

Nice to have 

  • Experience or knowledge of retail, product management, product design, data and analytics

Become an M&S Legend of Tomorrow. Apply today.  

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