Senior Project Manager - Brands’ Finance & Reporting

Support the Brands Operational Excellence team and Finance Teams to scale and improve processes and systems to ensure we provide the best experience for our customers, brand partners and colleagues.

• Project manage invoicing/payment e2e for Brands, including but not limited to:

• Work with Finance to review and overhaul Procure to Pay (P2P) process for Brands

• Identify root causes of issues across multiple areas (e.g. Product Setup, Supply Chain), identify and implement fixes

• Create and embed effective governance, reporting and KPIs to ensure an efficient and effective operation

• Across the programme and projects you own:

• Deliver objectives on time, to the right quality and to budget

• Identify and flag risks and issues, and initiating appropriate mitigation / corrective action where required

• Communicate across partner teams and key stakeholders to keep them engaged throughout the project lifecycle

• Identify KPIs for projects and then embed robust mechanisms to track against these KPIs

• Manage multiple cross-functional stakeholders across the business to ensure successful delivery of change

• Troubleshoot and solve issues that arise

• Identify where projects can be expanded to ‘go further’ than 3PB to impact and drive improvement across the M&S business; understand and detail interdependencies between projects and across Business Units

• Identify and prioritise changes in the reporting (internal and external) and invoicing / payment processes, including:

• Customer, Brand Partner and Colleague pain points

• Missing capability vs. best-in-class Brand retailers

• Opportunities to simplify, automate and offshore

• Portfolio of short term projects and longer term projects (5 year timeframe)

• Direct and coordinate internal and external resources (SMEs, Stakeholders and partners) in a cohesive manor to ensure project success

• Work closely with Brand partners to understand their needs and drive improvements in the operational partnership

Who you are

• An experienced Project Manager with a background in leading project/programme management

• Able to demonstrate a proven record of scoping, building and delivering complex and fast paced projects, to time, cost, scope and benefit

• Excellent communication skills (verbal and written) with the ability to challenge, influence and inform stakeholders and Brands

• Experience of working across different partner teams

• Comfortable with ambiguity, with the ability to adapt quickly and effectively

• Strong analytical skills and working with large data sets

• [Preferred] experience working with Tech teams

• [Preferred] understanding of and experience in Finance processes

• [Preferred] understanding and experience working with large data sets