Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Summary
Lead the commercial heartbeat of one of M&S’s most dynamic business areas!
We’re looking for a Senior Commercial Finance Manager to step into a pivotal leadership role at the centre of our Fashion, Home & Beauty (FH&B) business.
This is a high-impact opportunity to partner directly with senior leaders and shape performance across a major Business Unit. You’ll go beyond traditional finance, acting as a true commercial leader, bringing insight, challenge, and clarity to decision-making in a fast-paced, ever-evolving environment.
If you thrive on influencing strategy, driving performance, and unlocking value, this is your chance to make a real difference.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What you’ll do
Your key accountabilities will include:
Own end-to-end performance for the Business Unit, leading the P&L across sales, margin, costs, profitability, and cash, ensuring performance is understood, proactively managed, and continuously improved
Shape strategic decisions by translating market trends, customer behaviour, and trading performance into clear, actionable financial insight
Drive value creation across key commercial levers including pricing, promotions, markdowns, and cost control, delivering sustainable profit and cash outcomes
Lead investment and working capital discipline, guiding stock management, capital allocation, and commercial investments with a sharp focus on return and risk
Influence and challenge senior stakeholders, embedding accountability, raising performance standards, and building a culture of commercial rigour and continuous improvement
Who you are
Your skills and experience will include:
Fully qualified accountant (CIMA, ACA or ACCA) with strong commercial finance leadership experience
Proven track record of influencing senior leaders and shaping outcomes in complex, fast-paced environments
Highly commercial, with deep understanding of margin, investment, and cash drivers
Confident operating with pace, ambiguity, and competing priorities
Credible, curious, and commercially courageous, with a strong leadership presence
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-Hybrid #LI-CP2
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
