Project Insight & Automation
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 26th April 2026
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Summary
We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.
All the details
We’re looking for a Project Insights & Automation Lead to drive smarter, insight-led decision making across our M&S Foods project delivery teams. This role is all about building clear, trusted reporting and automating ways of working – moving the team away from manual, reactive reporting towards forward-looking insights that really shape decisions.
You’ll design and own Power BI dashboards that bring together data from multiple systems, automate processes using PowerApps and Power Automate, and explore how AI can be used to improve productivity and reporting quality. Acting as a bridge between data, systems and delivery teams, you’ll turn complex information into simple, leadership-ready insights that help the business focus on what matters most.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you’ll do
- Build and own Power BI dashboards that provide clear, accurate and forward-looking visibility of delivery, risks and performance
- Translate complex data into simple, insight-led outputs that support decision-making rather than just reporting
- Identify and automate manual processes using PowerApps and Power Automate to reduce admin and improve efficiency
- Work closely with project managers and partners to understand challenges and design practical, user-friendly solutions
- Lead the use of AI tools to streamline reporting, summarise project status and improve team productivity
Who you are
- Demonstrable experience building and maintaining Power BI dashboards and working with data models
- Experience using PowerApps and Power Automate to improve processes and ways of working
- Highly analytical, with the ability to interpret complex data and identify meaningful, commercially relevant insights
- Confident simplifying complex information into clear, concise, leadership-ready outputs
- Proactive and solutions-focused, with strong partner skills and a curiosity for using new tools, including AI
What’s in it for you?
Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day.
In return, you’ll receive:
- 20% colleague discount on M&S products and selected third-party brands
- Competitive holiday allowance with the option to buy more
- Discretionary bonus scheme
- Strong pension and life assurance
- Tailored induction and ongoing development
- Family-friendly policies and wellbeing support
- One paid volunteering day per year
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#hybridrole #LI-Hybrid #LI-SR2
Meet the Team
Being an in-person business
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
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Make Your Mark
Opportunities to be heard
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
Experience the business
You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.
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Benefits
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.
Interview
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
Decision
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Project Insight & Automation
- Team
- Support Functions
- Store
- London Support Office
- Location
- London, Greater London
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
- Closing date: 26th April 2026
- Reference: 117155