People Manager - ROI Retail
- Team
- Support Functions
- Location
- Dublin 1, Dublin
- Contract type
- Permanent
- Position type
- Full Time
- Salary
- Competitive + Benefits
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
KEY ACCOUNTABILITIES & RESPONSIBILITIES
Develop Remarkable People
Coordinate all Colleague Manager moves, ensuring a robust succession plan is in place across stores.
Enable a pipeline of diverse Colleague Managers by working with the Store Managers, RPP and ALP to identify RLA talent, and building development plans.
Drive High Performance
Support Store teams to deliver people processes to a high standard e.g. colleague engagement, performance management and absence
Support the Regional People Partner & Regional Manager(s) with regional People Activity as required, e.g. Pulse Survey
Support store teams to proactively manage and improve the performance of the bottom 10%
100% Accurate Execution
Work with the RPP to identify regional risk including absence cases, performance needs and training.
Work with the ALP to identify newly appointed TMs and provide follow up coaching to ensure success in role.
Champion People System transformation programmes
Analyse People Data and Insights Making Recommendations to Follow Through Actions.
Use data to identify opportunities to coach Store Managers and drive improvement, prioritising presence in opportunity stores.
Promote the use of MyHR and Colleague Services in Stores, driving self-service compliance in operational people processes.
Employee Relations
Work with central Employee Relations team to provide advisory support to management teams on all ER activity
Support with absence and disciplinary cases, grievances and appeals as required.
Support with submissions for third party cases eg. WRC, Labour Court
ESSENTIAL
We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
Depending on the role, you may be invited to take part in an online assessment. Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.
We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.