Strategic Development Manager - Logistics

Team: Supply Chain & Logistics
Store: Castle Donington
Location: Castle Donington, Leicestershire
Contract type: Permanent
Position type: Full Time
Salary: Competitive + Benefits; Closing date: 9th August 2026

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

Summary

Ready to lead Strategic Change Across a Transforming Logistics Network?

M&S is transforming the way our Fashion; Home & Beauty products move through our Supply Chain and Logistics network and this role will play a key part in shaping what comes next. As a Strategic Development Manager, this role will turn long-term business forecasts and priorities into clear change plans across our end-to-end SC&L network, including transport, warehouse and carrier operations. The focus will be on building the capacity, service performance and commercial strength needed to support future growth

All the details

We are looking for a strategic, commercially minded development manager who is confident working through complexity and bringing others with them. The successful candidate will shape the network strategy pipeline and integrated change roadmap, using data, modelling and insight to build strong business cases and influence future investment decisions. Working closely with Business Units, 3PLs, Operational Leads and design and engineering teams, they will help define the future operating model, align partners around the plan and make sure approved changes move smoothly from concept into delivery.

This is a brilliant opportunity for a credible, curious and influential leader to challenge thinking, drive continuous improvement and help create a supply chain network that delivers for our customers and the future of M&S!

NB: The role will be based from one of our Logistics hubs, Bradford, Castle Donington, Welham Green or our Waterside Support Centre dependent on the successful candidate’s location. This role will involve regular travel to sites across the country.

What you’ll do

Your key accountabilities will include:

Shape the future Fashion, Home & Beauty logistics network to support growth, profitability and customer outcomes
Turn long-term business ambitions into transformational supply chain plans that support future demand
Lead the network transformation roadmap, identifying opportunities to unlock efficiency, scalability and sustainable growth
Use data, insight and commercial analysis to build business cases and influence investment decisions

Collaborate with senior stakeholders, operational teams and partners to solve complex challenges and deliver change

Who you are

Your skills and experience will include:

Strong end-to-end logistics, retail and e-commerce experience, with the ability to develop strategies that drive growth, efficiency and profitability
Confident interpreting financial and operational data to identify opportunities that deliver long-term value

Strong numerical and analytical skills, with the curiosity to turn complex data into clear insight and practical solutions
Able to build trusted relationships, communicate clearly and influence decisions across a wide stakeholder group

Broad business awareness, with a focus on accountability, continuous improvement and delivering meaningful results

What’s in it for you

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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Meet the Team

Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from others. That’s why we offer mentorship through our buddy system.

Wellbeing

Get access to resources to keep you fit and healthy, in body and mind. This includes access to our Wellbeing Hub, Virtual GP, Check4Cancer, PAM Assist and I&D Networks.

M&S really has an appetite for change: there is a real belief in where we’re heading, and the business is putting the investment and infrastructure behind it. We’re always looking at where the industry is now, and identifying opportunities to evolve and improve the efficiency of our logistics network.

Lucy (She / Her) | Programme Manager Read full story

M&S gives you the freedom to be yourself. If you are genuinely motivated by a challenge, there’s nothing to stop you or hold you back. I would pass on the same advice I was given. Seize the opportunities. Share your ideas. Try things out. If it works, great. If it doesn’t, learn from it. This is the way we move forward as people – and as a business.

Imy (He / Him) | Shift Manager Read full story

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.
Pay

Earn a competitive salary.
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.
Bonus

We have discretionary bonus schemes depending on your role and our business performance.
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.
Smart tech

Buy the latest technology with interest-free financing directly from your salary.
Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Colleague Networks

We want you to feel supported, no matter what.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment that includes a product checking test and a situational judgement test. This could be before or after your interview.

Interview

We'll invite you to join us for an On Demand video interview. Here, we'll ask you some technical questions based on the behavioural attributes we're looking for.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.