Global Marketplace Assistant Merchandiser

As a Marketplace Assistant Merchandiser in our International Digital Marketplace team, this role plays a key part in driving the growth of M&S across platforms such as Amazon and Zalando. Working at the heart of a fast-paced, commercial team, the role combines trading, analysis and planning to deliver strong performance across multiple European markets. From forecasting sales and managing stock to shaping product and pricing strategies, every day brings the opportunity to influence customer experiences and commercial results. Close collaboration with teams across trading, logistics, digital and international markets ensure products are available, accurately priced and launched successfully, helping M&S reach more customers around the world while maintaining exceptional brand standards.

This role is ideal for someone who thrives in a fast-paced environment and brings strong analytical skills with excellent attention to detail. They will use trading data and market insights to drive performance, manage competing priorities and deliver against key deadlines. Strong communication and stakeholder management skills will help them collaborate effectively across teams and partners to resolve challenges, optimise operations and support growth across M&S’s international marketplace channels.

NB This is a full-time role based at our Paddington Support Office a minimum of three days a week.

What you’ll do

Your key accountabilities will include:

• Drive trading performance across international marketplaces through sales, stock, intake and margin analysis, identifying opportunities to maximise growth.
• Manage critical path activity from order placement through to launch, ensuring key deadlines and partner requirements are met.
• Use trading data, customer insights and market trends to inform decisions on product performance, pricing and stock management.
• Build strong relationships with internal teams and external partners to resolve issues quickly and ensure a seamless customer experience.
• Support the delivery of key business objectives, maintaining accurate documentation and contributing valuable insights to trade reviews and planning activities.

Who you are

Your skills and experience will include:

• A good understanding of the critical path, with the ability to manage timelines effectively
• Highly numerate, with strong analytical and interpretive skills to support data-driven decisions
• Passion and enthusiasm, along with excellent communication, influencing and organisational skills, with the ability to build strong relationships across different teams and partners
• Ability to understand performance metrics and use insights to maximise sales and deliver growth
• Proficiency in Excel and confidence using appropriate IT systems

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

• Competitive holiday allowance with the option to buy more

• Strong pension and life assurance to help plan for the future

• Tailored induction and training to support your development from day one

• Exclusive perks and savings through our M&S Choices portal

• Market-leading family policies, including parental, adoption and neonatal leave

• 24/7 wellbeing support, including virtual GP access and mental health services

• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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