Designate Store Manager - Guildford, Godalming & Farnham Area

Team
In Store
Store
Camberley
Location
Sandhurst, Berkshire
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 29th April 2026
Apply now

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary
Designate Store Manager - Guildford, Godalming & Farnham Area.

As Store Manager, you’ll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You’ll lead from

the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in.

This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
All the details

What you’ll do:

  • Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
  • Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
  • Own the change agenda landing transformation initiatives with clarity, urgency and pace.
  • Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
  • Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
  • Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.
  • Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.
  • Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse tea

Meet the Team

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Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

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Colleague Networks

We want you to feel supported, no matter what.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Designate Store Manager - Guildford, Godalming & Farnham Area

Team
In Store
Store
Camberley
Location
Sandhurst, Berkshire
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 29th April 2026
Reference: 117695