Category Project Manager

Team
Food
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 26th April 2026
Apply now

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

Summary
We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.

We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.
All the details

We’re looking for a passionate and organised Category Project Manager to join our M&S Foods team, owning the end-to-end delivery of product activity from concept through to launch and post-implementation review.

Working at the heart of cross-functional teams, you’ll drive clear critical paths, strong governance and right-first-time delivery across Ireland, Ocado and cross-category programmes. This is a brilliant opportunity for someone who thrives in fast-paced, complex environments, enjoys bringing clarity to ambiguity and is motivated by delivering great products for customers.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

  • Own the end-to-end delivery of complex product programmes, ensuring launches land on time, to quality and with pace
  • Create and lead clear critical paths and master plans, bringing together inputs from Trading, Product Development, Technical, Design, Packaging and Supply Chain
  • Drive strong gate discipline and governance, ensuring decisions are made at the right time and risks are proactively identified and resolved
  • Provide clear, forward-looking project reporting, including RAG status, risks, dependencies and actions for senior partners
  • Continuously improve ways of working, simplifying processes and coaching teams to deliver more efficiently and right first time

Who you are

  • A strong background of delivering complex, cross-functional projects in fast-paced environments
  • Confidence working with ambiguity, bringing structure, clarity and momentum to unclear situations
  • Excellent communication skills, with the ability to influence and engage partners at all levels
  • Strong organisational and problem-solving skills, with a proactive, solution-focused attitude
  • Advanced Power-BI, Excel and PowerPoint skills, able to translate complex information into clear, decision-ready insights

What’s in it for you?

Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day.

In return, you’ll receive:

  • 20% colleague discount on M&S products and selected third-party brands
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus scheme
  • Strong pension and life assurance
  • Tailored induction and ongoing development
  • Family-friendly policies and wellbeing support
  • One paid volunteering day per year

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#hybridrole #LI-Hybrid #LI-SR2

A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

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Hetal Buyer
Beth Own Brand Lead

What motivates me is getting to learn something new, and the best thing about buying is that you can go into any area, and you’ll become an expert in it. I started in food – ambient snacking and soft drinks – then moved into homecare, buying pet food and household products. Now I’ve been promoted to a Senior Buyer role within our Bakery team.

Hetal (She / Her) | Buyer Read full story

We want to succeed by earning and deserving the trust of consumers. We try to do the right thing for customers, whether it’s creating healthy everyday food or delivering the small moments of joy in their lives. People rely on M&S and that’s what makes it such a privilege to work here.

Beth (She / Her) | Own Brand Lead Read full story

Make Your Mark

Opportunities to be heard

Your voice matters here. You can share your ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group). Our colleague networks are also great places to find support, listen to each other and encourage debate.

Experience the business

We’re passionate about our customers and colleagues. To get closer to our customers we work in our stores 7 days per year. That way we can see how operations run and look for ways to do better each day.

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Colleague Networks

We want you to feel supported, no matter what.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Benefits

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre for an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Category Project Manager

Team
Food
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 26th April 2026
Reference: 117133