Assistant Marketing Manager - Gift Cards

Team
Fashion, Home & Beauty
Store
London Support Office
Location
London, Greater London
Contract type
Temporary
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 28th April 2026
Apply now

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

We’re looking for an Assistant Marketing Manager (12-month FTC) to join our Gift Card team and help drive performance in a key growth category. Sitting within our Online function, you’ll lead the day-to-day marketing of Gift Cards, working closely with Commercial teams to deliver against plan and budget.

This is a highly collaborative role, partnering with internal teams across Fashion, Foods, Dotcom and Masterbrand, as well as external media partners and agencies. You’ll play a key role in delivering impactful campaigns, optimising performance, and ensuring Gift Cards remain front of mind for customers year-round.

Tostayclosetocustomers,oursupport teamsareintheofficethreedaysaweek aswebelievethat skillsaredevelopedthrough collaboration, and that spending time together makes us more creative and connected.

What’sinitforyou

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

  • Competitive holiday entitlement with the potential to buy extra holiday days!

  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

  • A generous Defined Contribution Pension Scheme and Life Assurance.

  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

  • Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.

  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Whatyou’lldo

Your key accountabilities will include

  • Develop and implement marketing strategies for our Gift Card programme that align with business goals, supporting new product and proposition launches across both consumer and business audiences.
  • Support the contact for B2B marketing partners with execution of integrated campaign

  • Use customer insights, sales data, and campaign performance analytics to influence strategy, optimise marketing activity, and improve customer experience.
  • Monitor campaign performance and report weekly on KPIs, budget status, and progress against objectives.

  • Represent the marketing team in key category and planning meetings, helping elevate marketing’s role within the wider business.

Whoyouare

Your skills and experience will include

  • Marketing experience, preferably with a Retail background

  • Strong product and campaign marketing skill set and experience across both store and digital channels

  • Highly creative and enjoy working in a high-energy, fast-paced organisation. Have the ability to manage multiple products and campaigns simultaneously

  • Excellent written and verbal communication skills

  • B2B as well as B2C marketing experience

Everyone’swelcome

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-AC1 : #LI-Hybrid, #LI-Onsite

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Adam Junior Merchandiser
Kadeem Assistant Merchandiser

Merchandising is all about getting the right stock, in the right place, in the right quantities, to drive up profit. So I like getting out to stores, seeing the products on display and hearing what customers are saying. That helps me to seize the moment and capitalise on current opportunities to go way beyond forecast.

Adam (He / Him) | Junior Merchandiser Read full story

I am fascinated by fashion trends but for me it really makes sense when I see the sales figures on screen. When I’m able to paint the picture with percentages, we can be more innovative as a team.

Kadeem (He / Him) | Assistant Merchandiser Read full story

Benefits

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Colleague Networks

We want you to feel supported, no matter what.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for. 

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Assistant Marketing Manager - Gift Cards

Team
Fashion, Home & Beauty
Store
London Support Office
Location
London, Greater London
Contract type
Temporary
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 28th April 2026
Reference: 116615