Location Planning Manager

Team
Support Functions
Location
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 26th July 2026
Apply now

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary
As a Location Planning Manager, you will play a key role in shaping and delivering M&S's UK store estate strategy through data-led insight, analysis and strategic recommendations. Working across a designated region of the UK, you will develop an in-depth understanding of local retail markets, M&S store performance, competitor activity, property developments and changing customer behaviours to support long-term estate growth and optimisation.

Using multiple data sources, you will provide insight that improves forecast accuracy, informs investment decisions and supports the development of new store opportunities, relocations, extensions, closures and wider estate initiatives. You will assess new store opportunities, undertake complex analytical projects including sales forecasting, and make recommendations that directly influence the future shape of the M&S estate.
All the details

What You Will Do

  • Leads the development of the store estate strategy for specific regions of the UK, acting as the primary source of insight and business subject matter expert.
  • Uses available data, insight analytics and standalone analysis projects to shape strategy, support decision making and answer key property related questions.
  • Develops business cases for new store openings, extensions, relocations, closures, downsizes and rebalancing of footage, presenting recommendations and outcomes to senior stakeholders.
  • Visits all new site and existing store opportunities, either with Acquisition colleagues, leadership or independently, with regular travel, field-based working and overnight stays as required.
  • Builds strong partnerships with Retail Regional Managers and key stakeholders across Property, Finance, Store Development, Store Planning, Retail Space Planning, Customer Insight and Corporate Communications to ensure a collaborative approach and sharing of knowledge and insight.
  • Leads on PIRs for new openings, analysing forecast versus actual performance, making recommendations for future actions and developing relationships with key external data and service providers.
  • Drives improved insight through better digital solutions and location planning innovation, while maintaining a strong understanding of UK retail market trends and interpreting these in relation to M&S.

Who You Will Be

  • An experienced analyst with previous experience in a location planning, market development or similar analytical role.
  • A strong communicator with excellent presentation skills, confident explaining complex analysis to a wide range of stakeholders, including senior management.
  • A relationship builder with evidence of developing strong stakeholder partnerships and working effectively with external third party providers.
  • Self-motivated and comfortable working independently, managing competing priorities and using your own initiative to create and develop analytical projects.
  • Flexible and mobile, ideally based in the East of England or London, with the ability to travel regularly and stay away from home overnight when required.
  • A full UK driving licence holder.

What You Will Bring

  • Well-developed analytical skills, with experience of delivering analysis projects using large and complex data sets.
  • Strong technical capability, ideally including Machine Learning models, gravity models, predictive sales forecasting and GIS tools such as MapInfo, ArcGIS or QGIS.
  • Intermediate to advanced Excel skills, with experience using analytical tools such as Power BI, SQL, Python or Alteryx desirable but not essential, alongside an understanding of Big Data platforms.
  • A solid understanding of financial modelling, including discounted cash flow analysis, NPV, IRR and payback calculations.
  • Experience of developing and presenting robust business cases to support strategic decision making.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
  • A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Meet the Team

support_thumbnail.jpg
A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

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Tom Employee Experience & Engagement Lead
Jodie Head of Finance

Our ‘Closer to Customers’ programme means we all get to work in a store for seven days every year. We see how our customers experience M&S and we can appreciate the challenges our colleagues face in store. It’s all part of a determination to listen, to understand and to change things for the better.

Tom (He / Him) | Employee Experience & Engagement Lead Read full story

It takes time to turn around a business as big as M&S: you can’t just instantly pivot from managed decline to sustainable growth. But we’ve done the hard yards, there really is a momentum now and it’s not just a few green shoots of recovery. We’re clear about our strategy, our growth is strong and we’re so confident about the future. It’s great to be part of this.

Jodie (She / Her) | Head of Finance Read full story

Make Your Mark

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Experience the business

You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.

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Colleague Networks

We want you to feel supported, no matter what.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Benefits

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

Depending on the role, you may be invited to take part in an online assessment.  Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.

Interview

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Location Planning Manager

Team
Support Functions
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 26th July 2026
Reference: 120086