Assistant PR & Social Manager

What's in it for you

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

· Competitive holiday allowance with the option to buy more

· Discretionary bonus schemes linked to your performance and ours

· Strong pension and life assurance to help plan for the future

· Tailored induction and training to support your development from day one

· Exclusive perks and savings through our M&S Choices portal

· Market-leading family policies, including parental, adoption and neonatal leave

· 24/7 wellbeing support, including virtual GP access and mental health services

· One paid volunteer day a year to support a cause that matters to you

What you'll do

We’re looking for an Assistant PR & Social Manager (Fashion, Home and Beauty) to help plan and deliver PR, influencer and social activity across key international markets.

This role is perfect for someone who enjoys working across PR, creators and social, using a mix of media, influencer partnerships and content to build brand awareness, stay culturally relevant and drive sales.

You’ll also need to be comfortable working across different types of markets and business models (including Franchise, Owned, Direct-to-Consumer, Wholesale and Marketplace), adapting PR and social activity to suit each one.

Collaboration is a big part of the role. You’ll work closely with internal teams, external partners, media and talent to make sure campaigns are aligned and joined up across all channels.

Alongside building the brand, there’s a strong commercial focus, making sure PR, influencer and social activity supports key trading priorities. You’ll help deliver both always-on activity and bigger campaign moments, from initial planning right through to execution.

• Support the development and execution of international consumer PR strategies and campaigns

• Draft press materials including releases, e-alerts and briefing documents

• Support the planning and execution of integrated social media strategies aligned to the wider campaign activity

• Contribute to driving commercial impact through social, supporting key trading moments, product campaigns and traffic-driving activity
• Monitor performance and channel trends, using data and insights to continuously optimise content and approach
• Support the delivery of a fully integrated paid and organic influencer strategy
• Assist with influencer outreach, gifting and paid partnerships

Who you are

• Proven experience across social, influencer and/or PR, ideally within an international or multi-market environment
• Strong understanding of social platforms (including Instagram, Facebook, TikTok and emerging channels), with a clear point of view on content, storytelling and community engagement
• Experience supporting integrated campaigns across PR, influencer and social, with an understanding of how these channels work together to drive both brand and commercial impact
• Proven ability to develop or localise social and influencer strategies, with a focus on culturally relevant, social-first content that performs across formats
• A strong interest in fashion, lifestyle and culture, with a sharp instinct for trends and what will resonate with different audiences
• Confident working in a fast-paced environment, managing multiple priorities and contributing to cross-functional projects
• Strong communication and stakeholder management skills, with the ability to present ideas and updates clearly, including to senior stakeholders
• A collaborative, proactive mindset with excellent attention to detail, a sense of ownership, and a drive to deliver high-quality work

Everyone's Welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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